Jacob Munz
Cottage Grove
Summary
Dynamic Inside Sales Consultant with a strong foundation in customer support, emphasizing effective communication and relationship-building to enhance client engagement. Proven expertise in business-to-business interactions, office administration, and financial analysis, complemented by strong analytical skills and strategic thinking within logistics. A successful track record in optimizing supply chains, managing inventory, and coordinating transportation to drive operational efficiency while fostering team collaboration and adaptability. Recognized for achieving impactful results through data analysis, process improvement, and project management, consistently aligning with evolving business objectives to drive sales growth and maintain high levels of client satisfaction.
Overview
8
8
years of professional experience
Work History
Inside Sales Consultant
QXO
Madison, WI
01.2026 - Current
- Optimized sales processes by engaging in over 50 daily phone and email interactions to enhance customer relationships and drive revenue.
- Established strong customer connections by delivering timely quotes and streamlining order fulfillment.
- Engaged with outside sales and operations teams to streamline processes and maintain high-quality service delivery.
- Built and preserved strong client partnerships, contributing to increased sales.
- Engaged with vendor representatives and company customers to design and implement effective delivery schedules.
- Analyzed market trends and consumer behavior to identify potential business opportunities and improve product portfolio.
Leadership Trainee
QXO
Madison, Wisconsin, United States
01.2025 - 01.2026
- Achieved operational proficiency through hands-on involvement in logistics and inventory management. Enhanced leadership capabilities by collaborating with senior leaders to drive strategic initiatives. Strengthened business acumen by gaining insights into customer service, pricing strategies, and overall business operations.
- Streamlined operational workflows to enhance efficiency and reduce processing time.
- Mentored junior team members on best practices and safety protocols.
- Coordinated workflow schedules to optimize productivity and meet project deadlines efficiently.
- Learned new materials, processes, and programs quickly.
Intern
Great River Property Management
La Crosse, Wisconsin, United States
01.2024 - 05.2024
- Oversaw property showings and organized maintenance efforts to ensure optimal functionality of college housing facilities.
- Coordinated the creation of move-in ready informational folders and efficiently handled daily tenant inquiries to support uninterrupted operations.
- Gained hands-on experience in property management, reinforcing effective organizational strategies and communication techniques.
- Managed communication channels with tenants, ensuring timely responses to inquiries and fostering positive relationships.
Owner
J&C Outdoor Services
Madison, Wisconsin, United States
05.2018 - 10.2023
- Assessed client requirements and implemented personalized landscaping strategies to improve outdoor spaces in Madison, Wisconsin.
- Coordinated and optimized 25+ weekly client interactions and schedules, fostering a dynamic and rewarding client experience.
- Fostered year-over-year client relationships, driving improvements in customer satisfaction and loyalty.
- Directed operations for landscaping projects, ensuring adherence to timelines and quality standards.
Tennis Instructor
Maple Bluff Country Club
Madison, Wisconsin, United States
06.2018 - 09.2019
- Mentored and guided young athletes, teaching fundamental tennis skills at Maple Bluff Country Club.
- Created a positive learning environment to foster a love for the sport among kids.
- Developed patience, communication, and leadership skills while nurturing personal growth in young players.
- Conducted individual and group lessons, fostering a positive learning environment.
Education
Management - Business Administration and Management, General
University of Wisconsin-La Crosse
La Crosse, WI05.2024
Skills
- Office Administration
- Financial Analysis
- Business-to-Business (B2B)
- Goal oriented
- Customer relationship building
- Customer service
Accomplishments
- Contributed to the highest sales recorded by the Madison branch by exceeding budget by over $5M in 2025.
- Maintained and got new business from one of the highest sale volume companies in the state of Wisconsin last year.
- Used Microsoft Excel to develop inventory/order tracking spreadsheets.
Timeline
Inside Sales Consultant
QXO
01.2026 - Current
Leadership Trainee
QXO
01.2025 - 01.2026
Intern
Great River Property Management
01.2024 - 05.2024
Tennis Instructor
Maple Bluff Country Club
06.2018 - 09.2019
Owner
J&C Outdoor Services
05.2018 - 10.2023
Management - Business Administration and Management, General
University of Wisconsin-La Crosse
Personal Information
- Active member at Orange Theory Fitness
- Pickleball enthusiast
- Adventurous
- A passion for exploring new places and restaurants
- Enjoy warm weather