Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tony Commings

Princeton

Summary

General Manager with a proven track record in implementing strategic initiatives that enhance profitability and sales. Recognized for excellence in operational performance and customer service. Skilled in motivating and developing teams to excel in competitive markets.

Overview

19
19
years of professional experience

Work History

Inside Sales Consultant

Southern Glazer's Wine and Spirits
02.2025 - Current
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Completed Number daily cold calls and achieved average customer conversion rate of Number%.
  • Assisted in developing marketing materials to showcase product offerings, resulting in increased brand awareness among target audiences.
  • Collaborated with colleagues on training initiatives, sharing best practices for inside sales success.
  • Boosted customer satisfaction by providing timely and accurate product information to clients.
  • Worked closely with the marketing department on promotional campaigns that drove increased interest from potential customers.
  • Delivered informative product presentations tailored to individual client requirements during online meetings or phone calls.

Bar Manager

Dave & Buster's
12.2023 - 02.2025
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained new employees to perform duties.
  • Coordinated with chefs on food pairings for cocktails or beer selections.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Reorganized bar stations to streamline service flow.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Increased profits by overseeing inventory and strategically increasing menu prices.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Restocked beer and liquor regularly and after special events.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.

Assistant General Manager

TGI Fridays
03.2021 - 12.2023
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Maintained inventory by checking merchandise to determine levels.
  • Coached and developed store associates through formal and informal interactions.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Delegated work to staff, setting priorities and goals.
  • Provided training to new employees on company policies and procedures.

General Manager

Five Guys
06.2020 - 03.2021
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Monitored progress by establishing plans, budgets and measuring results.

General Manager

Five Guys
06.2016 - 05.2020
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Supervised employees through planning, assignments and direction.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Supervised employees through planning, assignments, and direction.

Bar Manager

Phil’s BBQ
02.2012 - 06.2016
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained new employees to perform duties.

Hospital Corpsman Second Class

US Navy
12.2006 - 12.2011
  • Instructed sailors on proper sanitation techniques to prevent the spread of infection.
  • Maintained health records for marine platoons.
  • Reported infectious disease cases to appropriate medical authorities.
  • Determined extent of injuries and illnesses to establish treatment priorities.
  • Positioned patients in preparation for treatment and transport.
  • Observed, recorded and reported patients' condition or injury and treatment provided.

Education

Bachelor of Arts - Business Administration And Management

Lincoln University
Jefferson City, MO
05.2006

Skills

  • Staff Supervision
  • Branding
  • Program Administration
  • Advertising and Marketing
  • P&L Management
  • Customer Retention
  • Sales
  • Schedule Management
  • Workflow Planning
  • Staffing
  • Operations Management
  • Administrative Skills
  • Recruitment
  • Team Leadership
  • Training and Development
  • Problem Resolution
  • Leadership and Team Building
  • Leader
  • Team Player
  • Labor Cost Controls
  • Marketing
  • ServSafe compliance
  • Cocktail development
  • FOH operations oversight
  • Foodservice management
  • Shift scheduling
  • Labor cost control
  • Marketing and sales experience
  • Mixology expertise
  • Relationship building

Timeline

Inside Sales Consultant

Southern Glazer's Wine and Spirits
02.2025 - Current

Bar Manager

Dave & Buster's
12.2023 - 02.2025

Assistant General Manager

TGI Fridays
03.2021 - 12.2023

General Manager

Five Guys
06.2020 - 03.2021

General Manager

Five Guys
06.2016 - 05.2020

Bar Manager

Phil’s BBQ
02.2012 - 06.2016

Hospital Corpsman Second Class

US Navy
12.2006 - 12.2011

Bachelor of Arts - Business Administration And Management

Lincoln University

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