Summary
Overview
Work History
Education
Skills
Timeline
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Ryan O’Dowd

Rockford,MI

Summary

Dynamic District Manager with a proven track record at Southern Glazer's Wine and Spirits, excelling in sales performance and customer satisfaction. Skilled in account servicing and problem-solving, I fostered a collaborative team environment, driving significant business growth and enhancing client loyalty through strategic relationship management. I am a loyal and hardworking leader known for collaboration, empathy, and a servant leadership approach that prioritizes people, trust, and shared success.

Overview

20
20
years of professional experience

Work History

District Manager

Southern Glazer's Wine and Spirits
09.2024 - Current
  • Directed district operations to maximize sales performance and elevate customer satisfaction.
  • Analyzed market trends to identify opportunities for business expansion and improvement.
  • Supervised various territories, enforcing high-quality standards of operation.
  • Established team priorities, maintained schedules and monitored performance.
  • Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.

Sales Representative

Southern Glazer's Wine and Spirits
08.2022 - 09.2024

On Boarding Champion

Cheers To Women In Leadership Member

  • Developed and maintained relationships with key accounts, enhancing client loyalty and retention.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Sales Representative

West Side Beer Distributing
08.2005 - 08.2022

Senior Sales Representative, Team Lead

Continuous Improvement Team Member

Tom Fox Selling School Graduate

Education

Rockford High School
Rockford, MI
2005

Level One Cicerone -

Cicerone Certification Program
2018

Patron CRT Award Certification -

Academia Patron
Virtual
02.2024

No Degree - Building Your Board Of Personal Directors

Next Up Of West Michigan
Grand Rapids, MI
06.2024

Skills

  • Highly Motivated
  • Energetic, Passionate
  • Loyal, Competitive
  • Adaptability
  • Account Servicing
  • Organization
  • Service and account Knowledge
  • Sales Expertise
  • Goal and Quota Oriented
  • Business Communication
  • Time Management
  • Problem Solving Abilities

Timeline

District Manager

Southern Glazer's Wine and Spirits
09.2024 - Current

Sales Representative

Southern Glazer's Wine and Spirits
08.2022 - 09.2024

Sales Representative

West Side Beer Distributing
08.2005 - 08.2022

Rockford High School

Level One Cicerone -

Cicerone Certification Program

Patron CRT Award Certification -

Academia Patron

No Degree - Building Your Board Of Personal Directors

Next Up Of West Michigan