Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Karina Valdes

Melbourne,FL

Summary

Dynamic District Manager with a proven track record at Prime Communications LLC, excelling in coaching and mentoring teams to achieve sales targets. Skilled in problem-solving and strategic planning, I drive operational efficiency and foster a performance-oriented culture, consistently identifying growth opportunities and enhancing customer satisfaction. Seasoned District Manager with relevant experience overseeing operations, driving sales, and improving customer service. Strengths include strategic planning, team leadership, problem-solving skills, and a proven ability to increase profitability. Previous roles have resulted in significant improvement in operational efficiency, increased revenue growth, and enhanced staff performance.

Overview

7
7
years of professional experience

Work History

District Manager

Prime Communications LLC
Melbourne, FL
09.2023 - Current
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
  • Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Identified opportunities for process improvement across multiple locations within the district.
  • Identified and developed top talent to promote performance-oriented culture.
  • Mentored team members by demonstrating best practices for sales and customer service.

Retail Store Manager

Prime Communications LLC
01.2020 - Current
  • Established weekly and monthly goals for sales staff to achieve desired results.
  • Implemented strategies to increase customer satisfaction levels and build brand loyalty.
  • Monitored store performance metrics.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Built and maintained strong working relationships with team members.
  • Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Conducted daily store operations.
  • Delegated work to staff, setting priorities and goals.

Sales Associate

Prime Communications LLC
07.2018 - 12.2019
  • Helped customers find specific products, answered questions and offered product advice.
  • Upsold additional items based on customer interests and needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained knowledge of sales and promotions.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Education

High School Diploma -

South Plantation High School
Plantation, FL
06.2011

Skills

  • Dependable and Reliable
  • Coaching and Mentoring
  • Problem-Solving
  • Team Player
  • Goal Setting
  • Highly Motivated

Accomplishments

  • Pinnacle winner 2020 and 2021
  • Level up
  • Store certified in Business and Firstnet
  • Promoted employees to Senior Rep's
  • Promoted employees to Assistant Store Managers
  • Accepted into Elevate program

Timeline

District Manager

Prime Communications LLC
09.2023 - Current

Retail Store Manager

Prime Communications LLC
01.2020 - Current

Sales Associate

Prime Communications LLC
07.2018 - 12.2019

High School Diploma -

South Plantation High School

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