Jacob Mutch
Lakeville,MN
Overview
8
8
years of professional experience
Work History
Part-Time Team Lead Sales Associate
Lakeville Liquors
Lakeville, MN
11.2022 - Current
- Lock up the store and safe at the end of the night
- Work with colleagues on maintaining front end operations
- Tend to any issues that may occur with the registers or card readers
- Make sure the shelves on the floor stay stocked with our products
- Create price tags, signs, and displays
- Checking in new products when they arrive
- Break down a case into single can products
- Opening the store, counting the registers from day before, preparing the bank drop, and preparing the drawers for the coming shift
- Listening to the customers needs and directing them to their desired product
- Making an alternate suggestion to the customer based on their previously stated needs if we do not carry the product.
Front Desk Associate
Planet Fitness
Burnsville, MN
06.2020 - 08.2021
- Greet the customer as they came in
- Provide tours to customers that are interested in becoming a gym member
- Tend to the needs and questions of the customers
- Help customers with membership registration
- Cleaned machinery, bathrooms, water massage beds, and tanning beds
- Stocking products
- Fixed up the machinery occasionally before repairman arrived.
Security Officer
HEARTLAND SECURITY
Saint Paul, MN
09.2016 - 05.2017
- Stationed myself at an entrance/exit of the building to visually deter possible threats as they enter
- Patrol the outside of the building and interior for possible threats
- Engaged any threat and peacefully escort them out of the building or detain them until authorities arrive
- Wrote a detailed report if a situation where to come up.
Education
Bachelor’s Degree in Sociology -
Winona State University
08.2023
Minor in Criminal Justice -
Winona State University
08.2023
Minor in History -
Winona State University
08.2023
High School Diploma in General Studies -
Lakeville South High School
06.2014
Skills
- Leadership
- Flexibility
- Active Listening Skills
- Problem Solving
- Communications Skills
- Sales
- Critical Thinking
- Teamwork
- Data Analysis
- De-Escalation
- Customer Service
- Organization
- Research
- First Responder Training
Groups
Winona State Men’s Ultimate Frisbee Team Captain/Vice President, 04/01/18 - 05/01/19.
Elected as Vice President of the club to do logistical work for the team, as well as create a practice plan/training schedule, develop new players, and strategized against opposing teams. I helped budget funds from the school, coordinated travel logistics such as getting rides to tournaments, and booking hotels. I was involved with purchasing and designing team uniforms for the postseason. I helped coordinate/direct a tournament with 60 teams to raise more funds for the team.
Timeline
Part-Time Team Lead Sales Associate
Lakeville Liquors
11.2022 - Current
Front Desk Associate
Planet Fitness
06.2020 - 08.2021
Security Officer
HEARTLAND SECURITY
09.2016 - 05.2017
Bachelor’s Degree in Sociology -
Winona State University
Minor in Criminal Justice -
Winona State University
Minor in History -
Winona State University
High School Diploma in General Studies -
Lakeville South High School