Jacob Nagatani
Bakersfield,CA
Summary
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
2
2
years of professional experience
Work History
Team Member
Chick-fil-A
Bakersfield, CA
07.2023 - 09.2025
- Delivered exceptional customer service, ensuring positive dining experiences and fostering repeat business.
- Operated kitchen equipment efficiently while adhering to food safety and sanitation standards.
- Collaborated with team members to maintain workflow efficiency during peak hours.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
Bachelor of Science - Kinesiology
California State University, Bakersfield
Bakersfield, CA05-2026
Associate of Arts - Kinesiology
Bakersfield College
Bakersfield, CA05-2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Collaboration and teamwork
- Leadership qualities
- Goal setting and achievement
- Relationship building
- Task prioritization
Languages
English
Full Professional
Timeline
Team Member
Chick-fil-A
07.2023 - 09.2025
Bachelor of Science - Kinesiology
California State University, Bakersfield
Associate of Arts - Kinesiology
Bakersfield College