Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Neal

Marshall ,Tx

Summary

Dynamic HVAC Technician with proven expertise in troubleshooting complex systems and enhancing customer satisfaction. Skilled in technical troubleshooting and effective communication, I successfully reduced installation errors and mentored junior staff, driving project efficiency and fostering client relationships. Committed to quality and safety in all aspects of HVAC service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

HVAC Technician

TDI Air Conditioning
Tyler, TX
07.2024 - 03.2025
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.

HVAC Lead Installer

Ben Maines Air Conditioning
Longview, TX
04.2021 - 07.2024
  • Improved customer satisfaction by providing efficient and accurate installations.
  • Reduced installation errors, implementing thorough quality control measures.
  • Mentored junior installers, fostering a positive learning environment for skill development.
  • Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
  • Oversaw time tracking and manpower distribution in various commercial assignments.
  • Streamlined installation processes for increased productivity and faster project completion.

HVAC Service Helper

Air Cybernetics
Longview, TX
12.2020 - 04.2021
  • Improved customer satisfaction by providing timely and efficient service assistance.
  • Demonstrated flexibility in adapting to changing priorities or unexpected situations while maintaining quality standards in work outputs.
  • Monitored equipment performance, identifying issues, and scheduling maintenance when needed.
  • Maintained a clean work environment to enhance safety and efficiency.

Education

Hallsville High School
Hallsville, TX
06.2020

Skills

  • Technical troubleshooting
  • Electrical wiring
  • System troubleshooting
  • Time management
  • Blueprint reading
  • Computer skills
  • Adaptable
  • Duct sizing and design
  • HVAC change-out procedures expert
  • Commercial installation
  • Code compliance
  • Team player

Certification

•Universal EPA

•TDLR technician license

Timeline

HVAC Technician

TDI Air Conditioning
07.2024 - 03.2025

HVAC Lead Installer

Ben Maines Air Conditioning
04.2021 - 07.2024

HVAC Service Helper

Air Cybernetics
12.2020 - 04.2021

Hallsville High School