Accomplished Operational Executive with extensive experience leading cross functional teams, optimizing business performance, and driving strategic growth. Expert in developing operational frameworks that enhance efficiency, profitability, and scalability, across diverse industries. Proven ability to align people, processes, and technology, to deliver measurable results and long-term organizational success.
Strategic operations executive responsible for leading organizational excellence, operational scalability, and cross-departmental efficiency to support company growth and profitability. Aligned operations with corporate strategy. Develop and implement strategy and SOPs to improve efficiency, quality, profitability, and operational transparency.
Executive oversite of all phases of construction and restoration operations, from planning and budgeting to project execution and completion. Accountable for ensuring project timelines, safety protocol, and quality standards, while driving operational excellence across all construction divisions. Direct and mentor project managers and operational staff. Developed and implemented strategy, SOPs, performance metrics, risk management, resource allocation, and collaborated with clients, subcontractors, and partners to align goals and metrics across multiple concurrent projects.
Executive oversite of all phases of construction and restoration operations, from planning and budgeting to project execution and completion. Maximize corporate and division profitability while maintaining all safety standards. Accountable for ensuring project timelines and quality standards, while driving operational excellence across all construction divisions. Recruit and develop staff. Developed and implemented strategy, SOPs, performance metrics, risk management, resource allocation, and collaborated with clients, subcontractors, and partners to align goals and metrics across multiple concurrent projects.
Catastrophe operations and planning leader overseeing nationwide disaster response, recovery, and restoration efforts on nationwide multi-family properties. Accountable for managing large-scale catastrophe (CAT) events, coordinating field operations, optimizing resource deployment, and ensuring seamless support for customers, partners, and stakeholders during natural and man-made disasters. Institute national CAT Management Program, train emergency response team. Report to and collaborate with executive team.
General Contractor, Custom Homes Builder, & Disaster Restoration Services Operations Director managing concurrent construction portfolios, streamlining work flows, and improving operational transparency. Leading strategic planning, budget and resource management, and ensuring all projects are delivered within deadlines, while maintaining quality and safety metrics. Recruiting an training high performance teams, enhancing operational performance and profitability, while driving company growth. Collaborate with sales and other divisions to coordinate and drive organizational success.
Senior Restoration Manager leading disaster recovery projects, managing large scale restoration projects, and ensuring quality, safety, and client satisfaction. Project assessment, coordination, and management until completion within deadlines and budget. Developed standard of work for all divisions. Formulated professional development programs. Responsible for the day-to-day operations of restoration departments while driving company goals and profitability.
-Maxwell Leadership Academy
-Master Restorer (RIA)
-Master Fire & Water Restorer (IICRC)
-IICRC Trauma & Crime Scene, Commercial Drying, Applied Microbial Remediation,& Health and Safety
-Xactimate Level 2
-OSHA 10
-Large Loss and Business Development (Business Mentors)