Jacob Nobile
Syracuse,NY
Summary
Dynamic Operations Supervisor with extensive experience at American Medical Response, excelling in crisis management and operational planning. Proven track record in enhancing team performance and implementing quality assurance measures. Skilled in data analysis and employee engagement, fostering a culture of excellence in emergency medical services. Passionate about community outreach and effective emergency response.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Supervisor/EMT-P/FTO
American Medical Response
Syracuse, New York
01.2016 - Current
- Leadership & Management: Overseeing daily EMS operations, ensuring team performance of paramedics and EMTs. Conduct periodic reviews of staff performance evaluations and take corrective actions when required.
- Training & Development: Facilitating ongoing training for EMS staff to maintain skills and compliance.
- Quality Assurance: Monitoring patient care and response times, implementing improvement strategies.
- Coordination: Collaborating with hospitals, fire departments, and law enforcement for effective emergency response.
- Resource Management: Ensuring logistics for equipment, vehicle readiness, and shift scheduling.
- Emergency Response: Coordinating resources during major incidents to optimize responses.
- Policy Development: Assisting in creating policies for operational effectiveness and regulatory compliance.
- Data Management: Analyzing operations data to identify trends and develop performance metrics.
- Community Outreach: Engaging with the community to promote EMS services and education.
- Crisis Management: Managing emergencies while providing support to personnel and maintaining service quality.
- Agency representation in CNY HECP
EMS Director, Firefighter/EMT-P
Lyncourt Volunteer Fire Department
Lyncourt, New York
12.2013 - Current
- Managed CME base refresher program while overseeing a team of EMTs.
- Supervises departmental EMS operations.
- Oversees quality assurance for EMS within the department.
- Held the ranks of Lieutenant and Captain
- Monitored operational performance against established standards, objectives, and goals.
- Coordinated with other healthcare providers to ensure efficient patient care management.
- Coordinated emergency response efforts during major incidents or disasters.
- Maintained records management system to process personnel information and produce reports.
- Ensured compliance with applicable laws, regulations, standards, guidelines and protocols in the EMS sector.
Education
Paramedic Certification - Paramedicine
SUNY Upstate Medical University
Syracuse, NY08-2017
High School Diploma -
Solvay High School
Syracuse, NY06-2015
Bachelor of Science - Emergency Management
SUNY Canton
Canton, NYSkills
- Task delegation
- Logistics oversight
- Operational planning
- Incident reporting
- Root-cause analysis
- Management
- Scheduling coordination
- Data analysis
- Operations management
- Employee engagement
- Risk management
- Interpersonal communication
- Interpersonal skills
- Coaching and mentoring
- MS office suite
- Crisis management
- Decision-making
- Multitasking Abilities
- Employee evaluation
Certification
- ICS 100, 200, 300, 700, 800, and Hazmat Ops
- NYS Paramedic
- ACLS
- PALS
- BLS/CPR
References
References available upon request.
Timeline
Operations Supervisor/EMT-P/FTO
American Medical Response
01.2016 - Current
EMS Director, Firefighter/EMT-P
Lyncourt Volunteer Fire Department
12.2013 - Current
Paramedic Certification - Paramedicine
SUNY Upstate Medical University
High School Diploma -
Solvay High School
Bachelor of Science - Emergency Management
SUNY Canton
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