Jacob Olberding
Granite Bay,CA
Summary
Knowledgeable customer service professional dedicated to delivering exceptional service and fostering strong client relationships. Proven ability to establish rapport with clients and contribute to company success. Specializes in quality, speed, and process optimization with a passion for growing businesses.
Overview
1
1
year of professional experience
Work History
Food Runner and Busser
Top Golf
Roseville, CA
10.2022 - 08.2023
- Worked with servers in arranging guest tables
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Provided assistance with clearing plates from tables after meals were completed.
- Responded promptly to customer inquiries and requests for additional items or services.
Courtesy Clerk
Raley's Supermarket
Loomis, CA
02.2022 - 05.2022
- Bagged customer items efficiently, protecting delicate items and separating different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted customers with large purchases by carrying items to vehicles.
Education
High School Diploma -
Granite Bay High School
Granite Bay, CA05-2023
Some College (No Degree) - Environmental Studies
Boise State University
Boise, IDSkills
- Effective Communication
- Efficient and Detail-Oriented
- Responding to Difficult Customers and Ensuring Satisfaction
- Calm and Professional Under Pressure
- Building Customer Trust and Loyalty
- Courteous and Friendly
- Table Bussing
- Cleaning and sanitizing
- Hospitality service expertise
Affiliations
- Aquascaping
- Volleyball club executive member
- Ski and snowboard club
Accomplishments
- Secretary of Volleyball club
Timeline
Food Runner and Busser
Top Golf
10.2022 - 08.2023
Courtesy Clerk
Raley's Supermarket
02.2022 - 05.2022
High School Diploma -
Granite Bay High School
Some College (No Degree) - Environmental Studies
Boise State University
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