Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic

Jacob Oranday

Donna,TX

Summary

Dynamic professional with a proven track record at Walmart, adept in conflict resolution and problem-solving. Excelled in team collaboration and customer interaction, enhancing customer satisfaction and streamlining operations. Trained new associates, demonstrating strong leadership and workplace safety skills. Achieved significant improvements in process efficiency without compromising service quality.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Walmart Associate

Walmart
Donna, Texas
08.2023 - Current
  • Utilized problem solving techniques when resolving customer complaints or issues in a timely manner.
  • Engaged as a team leader when needed, and assisted management when opportunities arose.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Recognized opportunities for improvement in processes or procedures related to job duties.
  • Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service, and ensuring customer satisfaction.
  • Unloaded heavy cargo from incoming trucks, and organized shelf merchandise.
  • Trained new associates on store operations and policies.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Volunteer

Doctor Hospital At Renaissance
Edinburg, TX
06.2017 - 08.2018
  • Greeted patients and offered assistance in finding specific medical facilities.
  • Provided assistance to staff in the daily operations of the clinic.

Education

CNA

New Start School
McAllen, TX
12-2024

Some College (No Degree) - Criminal Justice

University of Texas At Rio Grande Valley, TX
Edinburg, TX

Skills

  • Team collaboration
  • Conflict resolution
  • Problem-solving
  • Customer interaction
  • Workplace safety
  • Issue resolution

Accomplishments

  • Graduated top in my class at New Start School CNA course
  • Was next in line for team lead at walmart

Certification

  • Received CNA certificate
  • Passed CNA state exams and licensed by the state

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Walmart Associate

Walmart
08.2023 - Current

Volunteer

Doctor Hospital At Renaissance
06.2017 - 08.2018

CNA

New Start School

Some College (No Degree) - Criminal Justice

University of Texas At Rio Grande Valley, TX

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Jacob Oranday