Jacob Owen
Chino Hills,CA
Summary
Aspiring Healthcare Professional | Compassionate | Detail-Oriented | Dedicated and motivated professional transitioning into the healthcare field with a strong passion for patient care and well-being. Adept at learning new skills quickly and committed to providing high-quality support in clinical or administrative settings. Possesses excellent communication, teamwork, and problem-solving abilities. Eager to contribute to a healthcare team and grow in a meaningful career that makes a difference in people's lives. Some of my key skills consist of Strong interpersonal and communication skills, Attention to detail and organizational abilities, A Quick learner with a patient-focused mindset, and an Ability to work collaboratively in a team environment.
Overview
4
4
years of professional experience
Work History
Retail Specialist
Apple
09.2024 - 01.2025
- Participated in regular training sessions for continuous improvement in retail knowledge and skills.
- Built rapport with clientele through engaging conversations about their needs/preferences which ultimately led to increased loyalty sales.
- Developed strong product knowledge to provide accurate information and expert advice to customers.
- Managed inventory for optimal stock levels and efficient merchandise presentation.
- Improved customer satisfaction by providing personalized assistance and product recommendations.
- Ensured a clean, organized store environment to enhance the shopping experience.
IT Technician
Client Sense Computing
01.2021 - 10.2024
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Photographer
Self Employed
05.2022 - 07.2024
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Developed strong relationships with clients through clear communication and professionalism.
- Photographed high-quality images for various print and digital projects.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Behavioral Therapist
Center for Autism and Related Disorders, Inc
04.2024 - 07.2024
- Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Promoted social skill development through group therapy sessions and structured play activities.
- Incorporated teaching and holistic training techniques to optimize client support.
High School Math Tutor
Grace Homeschool
08.2022 - 06.2024
- Enhanced student understanding by incorporating real-world examples and problem-solving techniques in tutoring sessions.
- Consistently received positive feedback from students and parents regarding the effectiveness of tutoring sessions and the noticeable improvement in mathematical skills.
- Conducted regular assessments to track student improvement over time, making data-driven decisions regarding instruction methods as necessary.
- Prepared students for standardized tests by identifying areas of weakness and focusing on skill development in those areas.
Food Service Worker
Qdoba
08.2023 - 12.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Bachelor of Science - Respiratory Therapy
Mount San Jacinto College
Temecula, CA05-2028
Basic Life Support (BLS) - Medical Laboratory Science
Express Training Solutions
Murrieta, CA01-2025
Certified Phlebotomy Technician 1 (CPT1) - Medical Laboratory Science
Phlebotomy Training Specialists
Temecula, CA07-2024
High School Diploma -
Cornerstone Christian School
Wildomar, CA06-2023
Skills
- Technical support
- Software configuration
- Emotional regulation support
- Reinforcement strategies
- Functional communication training
- Photo editing
- Problem-solving
- Compassionate
- Client advocacy
- Conflict resolution
- BLS certification
- Vital signs monitoring
- Patient confidentiality
- Training and mentoring
Timeline
Retail Specialist
Apple
09.2024 - 01.2025
Behavioral Therapist
Center for Autism and Related Disorders, Inc
04.2024 - 07.2024
Food Service Worker
Qdoba
08.2023 - 12.2023
High School Math Tutor
Grace Homeschool
08.2022 - 06.2024
Photographer
Self Employed
05.2022 - 07.2024
IT Technician
Client Sense Computing
01.2021 - 10.2024
Bachelor of Science - Respiratory Therapy
Mount San Jacinto College
Basic Life Support (BLS) - Medical Laboratory Science
Express Training Solutions
Certified Phlebotomy Technician 1 (CPT1) - Medical Laboratory Science
Phlebotomy Training Specialists
High School Diploma -
Cornerstone Christian School
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