Jacob Palu

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Managed a team of 9 or more people and their various roles within the projects
• I'm not a hands off kind of guy. I think the best leader, leads by example. I am currently in plumbing school and started at this company first as an apprentice plumber before quickly advancing to project manager.

A provider of various cleaning solutions specializing in carpet cleaning, tile and grout, house cleaning as well as post construction clean up. Being the owner of a smaller company I have worn every hat so to speak. I fill in for all the Hiring, Firing, Payroll, Projections and Goals, Customer Service, Scheduling and execution of the projects alongside my partner and 5 additional employees.

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Managed customer loyalty and customer satisfaction on site
• offered compensation and refunds to maintain customer loyalty
• filled in with a flexible schedule to maintain business needs
• Coached team members in techniques necessary to complete job tasks.

During the time I worked here I was lucky to be trained in many positions. I framed, decked, installed windows, did extensive concrete carpentry, painting, minor plumbing, and other various construction functions. Here I feel my ability to work in a fast paced environment was really honed. I fostered my ability to adapt and learn quickly to a changing set of skills and tools.