Jacob Parman
Louisville,KY
Summary
Organized and proactive team lead with a proven track record in event coordination and customer support. Skilled in problem-solving and conflict resolution, contributing to successful event execution and enhanced team dynamics.
Overview
3
3
years of professional experience
Work History
Sales Support Assistant
Dick Sporting Goods
Louisville, Ky
2025.10 - Current
- Assisted customers with product inquiries and selections.
- Maintained a clean and organized sales floor environment.
- Supported team members during peak sales periods.
- Assisted in receiving and organizing freight shipments.
Team Lead
London City Tourism
London, Ky
2023.04 - 2025.08
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard
- Oversaw events in indoor event space, ensuring seamless execution and customer satisfaction
- Assist in running of outdoor events including concerts
- Team scheduling and availability management
- Resolved escalated customer complaints or queries promptly, improving overall customer service experience
- Managed cash transactions accurately at point of sale.
- Led team in maintaining park grounds and downtown landscaping, enhancing community aesthetics
Education
High School Diploma -
South Laurel High School
London, KY2024-05
Some College (No Degree) - Political Science
University of Louisville
Louisville, KY2026-04
Skills
- Sales support
- Sales administration
- Customer service
- Client communication
- Performance tracking
- Strong organization
- Time management
- Effective negotiation
- Critical thinking
- Conflict resolution
- Team leadership
Timeline
Sales Support Assistant
Dick Sporting Goods
2025.10 - Current
Team Lead
London City Tourism
2023.04 - 2025.08
High School Diploma -
South Laurel High School
Some College (No Degree) - Political Science
University of Louisville