Jacob Pennewell Battaglia
Appleton
Summary
Client-focused customer service professional with experience in providing excellent service, handling financial transactions, cash handling, maintaining accurate records, and customer communication and problem solving.
Overview
3
3
years of professional experience
Work History
Whole Sale Marketing Manager
Supplement Solutions
08.2022 - 06.2023
- Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
- Conducted regular market research to stay ahead of industry trends and adjust strategies accordingly.
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Managed key accounts effectively, ensuring customer satisfaction and maintaining long-term partnerships.
- Built relationships with customers and community to promote long term business growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Consulted with businesses to supply accurate product and service information.
Resident Aid and Medication Dispenser
Preston Place
07.2020 - 03.2022
- Assisted in patient care management, ensuring adherence to treatment plans and protocols.
- Collaborated with healthcare teams to coordinate patient assessments and interventions.
- Conducted routine examinations, documenting findings in electronic health records accurately.
- Educated patients on health maintenance and disease prevention strategies effectively.
Education
Bachelor of Science - General Business Management
Eastern Florida State College
Cocoa, FL05-2027
Skills
- Cash Handling
- Project management
- Strategic planning
- CRM management
- Customer retention
- Effective communication
- Relationship building
Timeline
Whole Sale Marketing Manager
Supplement Solutions
08.2022 - 06.2023
Resident Aid and Medication Dispenser
Preston Place
07.2020 - 03.2022
Bachelor of Science - General Business Management
Eastern Florida State College