Jacob Pielage
Cincinnati,Ohio
Overview
7
7
years of professional experience
Work History
IT Analyst
The Dupps Company
04.2023 - Current
- Epicor ERP programmer: BPM, BAQ/UBAQ, REST API, App Studio, Functions, Kinetic, SSO
- Network Administrator: Proficient in firewall security configurations, physical and digital network optimization, ensuring optimal performance and security.
- SQL Database developer
- Expertise in scripting languages including C#, JavaScript, VB, PowerShell, batch files, and REST API, automating processes to enhance efficiency and streamline workflows.
- JavaScript programming, along with Node.js, React frameworks, and REST, contributes to the development and maintenance of various applications.
- Developed and constructed B2B customer portal, production status dashboard applications, and intranet using SharePoint.
- Collaborated with upper management to drive strategy and implement new processes.
- Domain controller administrator, overseeing network infrastructure seamlessly
Identity Management Engineer
Ameritas Life Insurance
03.2022 - 03.2023
- Work with the project teams on implementing the defined business Roles within Access & Identity Management (AIM) solution
- Proficient in managing user login information, employee database, job roles, access controls, and user activity tracking for enforcing systems access policies and maintaining audit history.
- LAN/Software Access Management (FlexTerm, Active Directory, Powershell, Secret Server, Aveksa, etc.)
Server
Taglio
06.2021 - 11.2021
- Analyzed customer preferences and behaviors to identify opportunities for personalized service and customized recommendations, enhancing the overall dining experience and customer satisfaction.
- Collaborated with the kitchen staff and management team to ensure prompt and accurate delivery of orders, maintaining a high level of efficiency and productivity in a fast-paced environment.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Employee
Amazon Fulfillment
06.2020 - 08.2020
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Processed 55-75 orders an hour
- Used Amazon Database Management software
Restaurant manager & server
Dai Trang Bistro
06.2018 - 01.2020
- Served customers and prepared dishes
- Responsible for opening and closing the restaurant
- Optimized cost management and minimized waste through accurate inventory calculations and supply ordering.
- Maintained accurate financial records and ensured compliance with accounting policies and procedures, demonstrating a meticulous attention to detail.
Education
BBA - Information Systems & Minor in Business Analytics
University of Cincinnati
Cincinnati, OH04.2023
Skills
- 8021x, LCAP, EIGRP, IPsec, NAT, SIP, VLAN, etc
- Nodejs, Reactjs, and RESTapi
- JavaScript, PowerShell, VB, C#, SQL, Python, HTML, CSS, Bash
- Microsoft SQL server
- Microsoft Azure VM, AD, O365 Tenant, Exchange Admin
- Windows Server-CA, GPO, DHCP, DNS, ADUC, NPS
- Cisco Networking & Cisco Firewall Management
- Fortinet Networking & Firewall
- Sentinelone, NinjaOne, & Kaseya
- Microsoft Power Automate
- Working for Amazon Cloud Practitioner Certification
- Working for CompTIA Security Certification
- SQL Reports & Crystal Reports
- Oracle Application Server
- R studio
- Microsoft Access
- Adobe Systems Adobe Photoshop
Timeline
IT Analyst
The Dupps Company
04.2023 - Current
Identity Management Engineer
Ameritas Life Insurance
03.2022 - 03.2023
Server
Taglio
06.2021 - 11.2021
Employee
Amazon Fulfillment
06.2020 - 08.2020
Restaurant manager & server
Dai Trang Bistro
06.2018 - 01.2020
BBA - Information Systems & Minor in Business Analytics
University of Cincinnati
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