Jacob Potter
Mountain City,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Front End Cashier/Self Checkout Cashier
Walmart
Elizabethton, TN
08.2021 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Informed front end manager of equipment repair and replacement needs to maintain operations.
- Maintained organized and orderly front end and removed carts, baskets and debris.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Answered questions about store policies and addressed customer concerns.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Put up merchandise customers didn't want.
Education
Associate of Applied Science - Computer Information Technology
Northeast State Community College
Blountville, TN05.2023
High School Diploma -
Johnson County High School
Mountain City, TN05.2021
Skills
- Cleaning and Sanitizing
- Cooperative Attitude
- Reliable and Responsible
- Cash Handling
- Employee Training
- Sweeping and Mopping
- Problem Solving
- Creative Thinking
Timeline
Front End Cashier/Self Checkout Cashier
Walmart
08.2021 - Current
Associate of Applied Science - Computer Information Technology
Northeast State Community College
High School Diploma -
Johnson County High School