Jacob Powers
Aurora,CO
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Server
Blue Island Oyster Bar
03.2024 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Ocean Prime
06.2023 - 09.2023
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Cheesecake Factory
07.2019 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Eaglecrest High School
Centennial, CO05.2017
Skills
- Guest Engagement
- Table Bussing
- Table Setting
- Daily Specials Memorization
- Food and Beverage Pairings
- Hospitality Service Expertise
- Menu Memorization
- High-Volume Dining
- Menu Presentation
- Service Prioritization
- Wine Pairings
- Wine Service
Timeline
Server
Blue Island Oyster Bar
03.2024 - Current
Server
Ocean Prime
06.2023 - 09.2023
Server
Cheesecake Factory
07.2019 - 05.2023
Eaglecrest High School
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