Jacob Powers
Elk City,OK
Summary
Customer-focused professional with a strong track record in problem-solving and team collaboration. Recognized for enhancing customer satisfaction through effective communication, innovative solutions, professional proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Grocery delivery service
Wal-Mart Supercenter
Elk City, OK
04.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
BFDC
Burns Flat, OKSkills
- Order fulfillment
- Inventory management
- Customer service
- Technical troubleshooting
- Problem solving
- Task prioritization
- Team collaboration
- Time management
- Attention to detail
- Adaptability to change
- Multitasking
- Effective communication
- Conflict resolution
- Teamwork and collaboration
- Organization and time management
- Excellent communication
- Friendly, positive attitude
- Friendly, positive attitude
References
References available upon request.
Timeline
Grocery delivery service
Wal-Mart Supercenter
04.2024 - Current
BFDC