Jacob Prodouz

Detail-oriented professional with a background in business administration, experienced in enhancing daily operations and delivering exceptional customer service. Strong communication and problem-solving skills, adept at managing multiple responsibilities efficiently. Proficient in Microsoft Office, data management, and process improvement initiatives that drive organizational success.

Pokemon Go Group Manager Niantic Community Ambassador, 2022 - 2024, Passionate leader of a 2,000-member hobby group, bringing people together through fun, engaging events and activities., Experienced in coordinating logistics, securing sponsorships, and fostering partnerships to enhance the community experience., Known for creativity, a knack for organization, and a love for connecting people through shared interests.

• Highest Conversion Rate at Journey's - Recognized for achieving the highest customer conversion rate by consistently engaging shoppers, identifying their needs, and recommending products that resulted in increased sales. Demonstrated strong communication, relationship-building, and sales performance in a fast-paced retail environment.
• President's Award at Dick's Sporting Goods - Awarded the President's Award in recognition of exceptional performance, outstanding customer service, and consistent contributions to team success. Earned through a commitment to exceeding company standards and delivering a positive customer experience.
• Passion to Compete at Miejer - Recognized for demonstrating initiative, a strong work ethic, and a commitment to achieving individual and team goals. Consistently embraced challenges, adapted quickly to changing priorities, and contributed to operational success.
• Customer Focus at Meijer - Received the Customer Focus award for consistently delivering exceptional service and creating positive shopping experiences through effective communication and problem-solving. Built strong customer relationships by addressing concerns promptly and ensuring customer satisfaction.