Ashley Sam

HEB Grocery Store

08.2010 - 02.2025

Maintained clean and orderly work station.
Ensured accurate cash handling and maintained a balanced register at the end of each shift.
Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
Cleaned up gas and other spills in accordance with spill procedures.
Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
Checked customer identification for alcohol, cigarette, and lottery sales.
Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
Pumped gas for guests and took payments.
Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
Processed fuel and merchandise transactions by operating POS system with accuracy.
Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
Completed daily paperwork accurately, streamlining administrative processes for management review.
Inspected fuel pumps and fuel tanks for proper operations and safety.
Conducted regular inspections of fuel storage tanks to prevent possible accidents.
Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
Conducted regular checks on fuel pumps for safety and operational efficiency.