Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jacob Prystasz

Reynoldsburg,OH

Summary

Experienced in sales and customer service. Successfully passed the NMLS licensing exam on the first try. Ability to grasp new concepts quickly as well as adapting easily to changes within the workplace. Described as a leader, responsible, and passionate about career development and learning new concepts. I am skilled in problem resolution tasking and capable of using critical thinking skills in a fast paced environment. Ability to create a team environment and influence a culture of inclusion within the workplace.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Experience Banker

Huntington National Bank
09.2022 - Current
  • Responsible for providing both teller and banker services
  • Willing to help colleagues with tasks and problem solving
  • Meeting operational requirements expected within at a branch level
  • Assisting customers with financial solutions
  • Processing loan applications
  • Responsible for generating sales revenue
  • Providing excellent customer service with all clients

Sales and Development Intern

Lower.com
01.2022 - 07.2022
  • Contacted prospective customers through phone calls and emails to develop business, 80% conversion average
  • Collaborated closely with a MLO to manage leads and take applications
  • Conducted basic market research to identify customer needs
  • Experience with Salesforce platform
  • Top performer taking 28 residential mortgage applications

Package Handler

UPS
01.2022 - 05.2022
  • Lead my team in high average UPT
  • Proved successful working within tight deadlines and a fast-paced environment
  • Responsible for loading delivery trucks and preparing packages
  • Use of hand held scanners to track parcel movement
  • Assisted with daily production sheets for record accuracy

Education

No Degree - Marketing

Ohio Wesleyan University
Delaware, OH

Skills

  • Salesforce
  • Customer Service
  • Sales Production
  • NMLS License
  • Account Management

Accomplishments

  • 80% conversion rate with sales calls
  • Top of my class in mortgage application average per day
  • Won a core value award at Lower.com for high care factor
  • NMLS licensed within the state of Ohio

Certification

  • NMLS License

Timeline

Customer Experience Banker

Huntington National Bank
09.2022 - Current

Sales and Development Intern

Lower.com
01.2022 - 07.2022

Package Handler

UPS
01.2022 - 05.2022

No Degree - Marketing

Ohio Wesleyan University
Jacob Prystasz