Jacob Rappaport
Somerdale,New Jersey
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Field Technician
Emmons Roofing & Siding
12.2022 - Current
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Assisted in the development of departmental goals aligned with company objectives while maintaining focus on safety protocols.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Account Executive
PLS Logistics Services
07.2022 - 12.2022
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
Education
Bachelor of Arts - History
New Jersey Institute of Technology
Newark, NJ05.2022
Skills
- Project Management
- Team collaboration
- Customer Service
- Time Management
- Interpersonal Skills
- Decision Making
- Critical Thinking
- Market Development
Timeline
Field Technician
Emmons Roofing & Siding
12.2022 - Current
Account Executive
PLS Logistics Services
07.2022 - 12.2022
Bachelor of Arts - History
New Jersey Institute of Technology
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