Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Operations manager
road and rail
Greer, SC
11.2023 - Current
Directed training sessions for new hires on safety protocols, equipment operation, and standard operating procedures.
Collaborated with cross-functional teams to pinpoint process bottlenecks and spearhead productivity improvements.
Coordinated the movement of client vehicles in preparation for loading onto trains.
Supervised employees to meet and exceed shift performance targets.
Executed quality audits to uphold process integrity and standards.
Enforced compliance with safety regulations and operational protocols.
Navigated high-stress situations to resolve critical problems.
Enhanced operational workflows to increase efficiency and decrease delays.
Managed vendor relationships to secure timely delivery of materials and services.
Conducted performance evaluations and provided mentorship to junior team members.
Machine Operator
Graphel Carbon Products
Landrum, SC
05.2023 - 10.2023
Executed operation of flat surface grinders and bandsaws for precise cutting and shaping of graphite tooling.
Operated machinery to produce high-quality carbon products efficiently.
Monitored production processes to ensure adherence to safety standards and quality specifications.
Conducted routine maintenance on equipment, minimizing downtime and enhancing productivity.
Customs assistant
Marfione custom knives
Hendersonville, NC
08.2021 - 11.2022
Hand working and polishing blades for high end custom pocket knives, as well as working on many of the fittings for the same knives.
In that position it was also my job to work in and fill in for those in many of the other departments, which gave me experience with painting, sandblasting small parts, working large parts tumblers and assembly.
I coordinated with other departments to ensure our product was constructed in a timely manner up to company standards.
Line Lead
Hare and hound
Landrum, SC
02.2020 - 06.2021
This was my second time working at this location, I was rehired as a lead overseeing the operations of my shift.
Supervised kitchen staff to ensure efficient meal preparation and service quality.
Developed and refined menu items to enhance guest satisfaction and dining experience.
Trained new culinary team members on food safety standards and kitchen protocols.
Sous Chef
Iron key
Landrum, SC
06.2019 - 02.2020
Preparing food and seeing to it that every shift was supplied with what they heeded in addition to cooking for the customers and working with the servers to get the food out on time and to the correct place.
In addition I would see to ordering new supplies and keeping workplace cohesion
Managed a team of 5 line cooks and kitchen staff, ensuring efficient workflow and adherence to quality standards
Assisted head chef in menu planning, recipe development, and food preparation for a high-volume restaurant
Trained new kitchen staff on proper food handling procedures, cooking techniques, and safety protocols
Ensured compliance with sanitation guidelines by implementing rigorous cleaning schedules
Line Cook
Hare and hound
Landrum, SC
09.2018 - 06.2019
I prepared food in a timely manner for the customers, in addition to keeping my work station clean and setting up to support the next shift.
Store Manager
SDS Restaurant Group(Pizza hut)
Landrum, SC
10.2016 - 07.2018
I oversaw all scheduling, ordering and dealt with all customer complaints, saw to any disciplining, or moral boosting as was necessary, and frequently went to sister locations to cover other shifts.
In addition to this I would personally cover serving and cooking shifts that we did not have anyone else for.
Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
Managed a team of 15 employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
Led regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment