
Detail-oriented operations and quality professional with 7+ years of experience in returns processing, inventory management, troubleshooting, shipping operations, and quality-related projects in a high-volume distribution environment. Strong analytical and problem-solving skills with experience investigating product issues, resolving discrepancies, training employees, and using inventory and business systems including 11i, AX, and CRM. Interested in continuing to grow in quality, operations, and data-focused roles.
Inventory & Operations Management
Returns Processing & RMA Resolution
Quality Assurance & Product Inspection
Troubleshooting & Root Cause Analysis
Electronic Product Testing
Employee Training & Team Support
Cross-Functional Communication
Inventory & Business Systems (11i, AX, CRM)
Microsoft Office & SQL Fundamentals