Jacob Rivas-Douglas
Ankeny,IA
Summary
I am an ISU Mechanical Engineering student looking for my place in the Engineering world. I am striving to hone in all the skills needed to thrive in my future mathematically and analytically before my graduation date of May 2027.
Overview
2
2
years of professional experience
Work History
IT Technician Apprentice
Ruan Transportation
11.2021 - 07.2023
- Maintained office PCs, networks and mobile devices.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Set up PCs, cameras, and microphones for use in video conferencing rooms.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
- Redesigned and managed the processes taken when receiving and withdrawing needed equipment from inventory
Education
Associate of Applied Science - Mechanical Engineering
Iowa State University
Ames, IA05-2027
Skills
- Programming in Linux and Matlab
- Proficient in data organization in Excel or Google Sheets
Timeline
IT Technician Apprentice
Ruan Transportation
11.2021 - 07.2023
Associate of Applied Science - Mechanical Engineering
Iowa State University
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