Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Roa

Fort Liberty,NC

Summary

Detail oriented, hardworking and focused person looking for an opportunity to develop in a hospitable outgoing company. Strong sharp analytic abilities, and customer service abilities. Willing to learn any skills necessary to perform the job as required.

Overview

4
4
years of professional experience

Work History

Food Service Worker

AAFES Exchange
11.2023 - 04.2025
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Customer Service Associate

Walgreens
09.2022 - 12.2022
  • Registers customers purchases on assigned cash register.
  • Keeps counters and shelves clean and well merchandised.
  • Take inventory and maintain records.
  • Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Ensures compliance with state and local laws regarding regulated products.
  • Has a working knowledge of store systems and store equipment.
  • Managed employee training for all new recruits over a 2-month period.
  • Offered continuous advice, guidance, and mentorship on duties and best practices.

Cook

Dairy Queen
05.2022 - 07.2022
  • Included cleaning and prepping early mornings.
  • Being swift and accurate as possible when serving out orders.
  • Maintaining a safe clean and healthy workstation.

Crew Member/ Barista/ Cashier

Dunkin Donuts
12.2021 - 04.2022
  • Learn menu items as quickly as possible.
  • Assist customers with desired services and leave a long-lasting impression to entice them to visit frequently.
  • Provided quality customer service.
  • Dealt with cash flow at end of day.

Stocker/ Back Warehouse Associate

Walmart
06.2021 - 09.2021
  • Address customer issues and resolve them in a timely and efficient manner.
  • Accompany customers to required shelves and provide them with price and expiry information.
  • I dealt with incoming stock deliveries during my shifts and kept materials in stock.

Education

High school diploma - undefined

01.2021

Skills

  • Strong interpersonal and organizational skills
  • Ability to work independently, as well as in a team, with great attention to detail and efficiency in order to complete the task at hand
  • Comfortable in a fast-paced, changing environment
  • Manage multiple routines to resolve issues and deliver results
  • Excellent verbal, oral and written communication skills
  • Cleaning and sanitation
  • Problem-solving
  • Positive attitude and energy
  • Team oriented
  • Safe food handling
  • Cash register operation
  • Basic mathematics

Timeline

Food Service Worker

AAFES Exchange
11.2023 - 04.2025

Customer Service Associate

Walgreens
09.2022 - 12.2022

Cook

Dairy Queen
05.2022 - 07.2022

Crew Member/ Barista/ Cashier

Dunkin Donuts
12.2021 - 04.2022

Stocker/ Back Warehouse Associate

Walmart
06.2021 - 09.2021

High school diploma - undefined

Similar Profiles

CREATE PROFILE