Jacob Roberts
West Chester,PA
Summary
Aspiring student affairs professional seeking a student affairs or student affairs adjacent position. Committed to creating a safe and inclusive environment for all students, especially minoritized students. Detail oriented team member who believes collaboration is necessary to serve students.
Overview
5
5
years of professional experience
Work History
Penn State Residence Life Coordinator Intern
Penn State University
05.2023 - 08.2023
- Supervise nine Resident Assistants
- Facilitated Behind Closed Doors Resident Assistant practical training for onboard training
- Oversee four first-year Residence Halls, and one upper-class Residence Hall with approximately 600 total residents across all halls.
- Utilize Maxient to create learning experiences for students going through the conduct system.
- Hear Student Conduct cases.
- Oversee programmatic events that the Resident Assistants put on.
Hall Director
West Chester University
08.2022 - 05.2023
- Oversaw 4,500 dollar programming budget for Village and East Village apartments
- Assisted in facilitating Resident Assistant training
- Supervised six Resident Assistants directly and co-supervised twelve Resident Assistants overall.
- Oversaw an apartment style Residence Life Community of approximately 800 students within 200 apartment units.
- Implemented a needs based assessment to find how accessible the Resource Pantry was to apartment residents.
- Collaborated with Resource Pantry to host "Satellite Pantry" within apartment community
- Held weekly staff meetings with Resident Assistant staff
- Serve on the Duty Rotation
- Utilize Starrez as well as Maxient applications
Customs and Border Protection Officer
U.S. Army Active Duty
09.2018 - 07.2019
- Searched baggage containing potentially prohibited items by hand, demonstrating caution appropriate for level of suspected risk.
- Managed team of four trained security professionals engaged in equipment, bag, and vehicle searches.
- Leveraged communication skills to explain the rules and regulations of prohibited items according to federal law.
- Keep a count of all vehicles and equipment entering and leaving the sterile lot in day to day operations.
Education
Master of Science - Higher Education, Policy, And Student Affairs
West Chester University of Pennsylvania
West Chester, PA05.2024
Bachelor of Science - Interdisciplinary Studies
West Chester University of Pennsylvania
West Chester, PA05.2022
Skills
- Active Listening
- Problem-Solving
- Staff Evaluation
- Organization
- Supervision
- Leadership
Accomplishments
- Awarded Army Achievement Medal for exceptional service while carrying out mission in Kuwait in the middle east.
Timeline
Penn State Residence Life Coordinator Intern
Penn State University
05.2023 - 08.2023
Hall Director
West Chester University
08.2022 - 05.2023
Customs and Border Protection Officer
U.S. Army Active Duty
09.2018 - 07.2019
Master of Science - Higher Education, Policy, And Student Affairs
West Chester University of Pennsylvania
Bachelor of Science - Interdisciplinary Studies
West Chester University of Pennsylvania
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