Jacob Robertson
Ada
Summary
Motivated and detail-oriented University of Michigan student with proven leadership as a brother of Sigma Chi Fraternity. Experienced in customer service, inside sales, and CRM database management (HubSpot), with a track record of contacting 2,000+ companies to generate quality leads. Adept at building relationships, managing time effectively, and working collaboratively in fast-paced environments. Brings a combination of academic excellence, professional sales skills, and hands-on volunteer experience to contribute value in any role.
Overview
3
3
years of professional experience
Work History
Inside Sales Representative (Internship)
TFWW
05.2024 - 08.2025
- Cleaned and organized CRM database (HubSpot) to optimize company records.
- Contacted 2000+ companies to identify quality leads and potential clients.
- Learned to navigate and manage CRM systems efficiently.
- Developed lead generation strategies to support sales growth.
- Used CRM software to maintain detailed contact logs and account records.
Customer Service
Quail Ridge Golf Course
04.2022 - 08.2025
- Delivered reliable customer service to guests upon arrival.
- Responsible for regular cleaning and maintenance of golf carts.
- Helped prepare for special events, setting up, arranging, and breaking down furniture.
Job Site Cleanup
Bruce Heys Builders
10.2022 - 04.2023
- Reduced job site safety risks through daily site clean-up and organization.
- Organized job sites for smooth operations by placing supplies and equipment in ideal locations.
- Upheld professional standards by keeping job sites clean and neat.
Education
Economics
University of Michigan
Ann Arbor, MI05-2028
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Forest Hills Central High School
Grand Rapids, MI05.2024
Skills
- Customer Service
- Excellent Communication
- Attention to Detail
- Time Management
- Teamwork and Collaboration
- Active Listening
- CRM Database Navigation (HubSpot)
Languages
Spanish
Limited Working
Timeline
Inside Sales Representative (Internship)
TFWW
05.2024 - 08.2025
Job Site Cleanup
Bruce Heys Builders
10.2022 - 04.2023
Customer Service
Quail Ridge Golf Course
04.2022 - 08.2025
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Forest Hills Central High School
Economics
University of Michigan
Community Service
Feeding America West Michigan, Ada, MI, 2023-07, 2024-10, Packaged meals for families in need.
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