Summary
Overview
Work History
Education
Skills
Upcoming Internships
Timeline
Generic

Jacob Robertson

Ada,MI

Summary

Customer-focused professional with experience in inside sales, CRM management (HubSpot), and high-volume client interaction. Known for strong communication, efficient problem-solving, and collaboration in fast-paced environments. Seeking to leverage transferable skills in a new industry.

Overview

3
3
years of professional experience

Work History

Inside Sales Representative (Internship)

TFWW
05.2024 - 08.2025
  • Cleaned and organized CRM database (HubSpot) to optimize company records.
  • Contacted 2000+ companies to identify quality leads and potential clients.
  • Developed lead generation strategies to support sales growth.
  • Used CRM software to maintain detailed contact logs and account records.

Cart Attendant

Quail Ridge Golf Course
04.2022 - 08.2025
  • Delivered reliable customer service to guests upon arrival.
  • Responsible for regular cleaning and maintenance of golf carts.
  • Helped prepare for special events, setting up, arranging, and breaking down furniture.

Construction Assistant

Bruce Heys Builders
11.2022 - 03.2023
  • Conducted regular site inspections to identify potential hazards, implementing corrective measures to maintain compliance standards.
  • Utilized construction tools and machinery to complete job site projects effectively.

Education

Economics

University of Michigan
Ann Arbor
05-2028

Skills

  • Customer Service
  • Excellent Communication
  • Strong focus on accuracy
  • Time Management
  • Teamwork and Collaboration
  • Active Listening
  • Proficient in HubSpot CRM navigation

Upcoming Internships

Inbound Transportation Network Internship

Gordon Food Service | Expected May 2026 – August 2026                     

                                                   

  • Will contribute to the strategic growth and efficiency of freight operations by collaborating directly with the vendor community.
  • Identify and analyze opportunities to transition existing freight lanes to a Capstone-managed model.
  • Utilize comprehensive data collection to analyze current logistical frameworks and evaluate potential cost savings and efficiency gains.

Timeline

Inside Sales Representative (Internship)

TFWW
05.2024 - 08.2025

Construction Assistant

Bruce Heys Builders
11.2022 - 03.2023

Cart Attendant

Quail Ridge Golf Course
04.2022 - 08.2025

Economics

University of Michigan
Jacob Robertson