Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Robles

Rockwall,Texas

Summary

Majority of my work is all about customer satisfaction and hard work. Can always meet customer demands and will try my best in whatever I do.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front End/Curbside Shopper/Overnight Stocker

Tom Thumb Grocery Store
Rockwall, Texas
05.2024 - Current
  • Guided customers in selecting and retrieving grocery orders to enhance shopping experience.
  • Communicated effectively with team members to coordinate order fulfillment.
  • Operated handheld devices for order tracking and status updates.
  • Maintained a clean and organized work area for efficient operations.
  • Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
  • Packed items into carts or bags based on customer orders to ensure accuracy and satisfaction.
  • Provided excellent customer service when interacting with shoppers in person or on the phone.
  • Stocked shelves with new merchandise during shifts.
  • Ensured that all perishable food items such as produce were handled properly.
  • Kept work area clean and organized to promote efficient order fulfillment.
  • Communicated any discrepancies between customer orders and what was picked up to management.

Front End Associate

Lowes Home Improvment
Parker, CO
10.2022 - 03.2024
  • Assisted customers in locating products and providing product information.
  • Maintained clean, organized sales floors to enhance customer shopping experience.
  • Collaborated with team members to restock shelves and display merchandise effectively.
  • Selected and gathered grocery items for customer orders efficiently.
  • Communicated with customers to confirm item availability and substitutions.
  • Packaged orders securely to ensure safe delivery to customers.
  • Demonstrated product features and benefits to educate customers and facilitate informed purchasing decisions.
  • Processed cash and credit transactions accurately to ensure smooth and secure customer checkouts.
  • Processed customer transactions efficiently using point-of-sale systems.

Sanitation Worker

Flour Fusion
Perris, California
06.2022 - 08.2022
  • Maintained cleanliness of work areas and equipment to ensure safe operations.
  • Operated sanitation equipment to effectively clean production surfaces and tools.
  • Disposed of waste materials according to company standards and local regulations.
  • Assisted team members in achieving daily sanitation goals through collaboration.
  • Cleaned and sanitized equipment, walls, ceilings and other surfaces.

Education

High School Diploma -

Orange Vista High School
Perris, CA
05-2022

Skills

  • Order fulfillment
  • Inventory management
  • Product knowledge
  • Product labeling
  • Customer assistance
  • Speed and efficiency
  • Multitasking
  • Organization
  • Basic math
  • Problem solving
  • Critical thinking
  • Team collaboration

Certification

  • Drivers License

Timeline

Front End/Curbside Shopper/Overnight Stocker

Tom Thumb Grocery Store
05.2024 - Current

Front End Associate

Lowes Home Improvment
10.2022 - 03.2024

Sanitation Worker

Flour Fusion
06.2022 - 08.2022

High School Diploma -

Orange Vista High School
Jacob Robles