Jacob Robles
Rockwall,Texas
Summary
Majority of my work is all about customer satisfaction and hard work. Can always meet customer demands and will try my best in whatever I do.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front End/Curbside Shopper/Overnight Stocker
Tom Thumb Grocery Store
Rockwall, Texas
05.2024 - Current
- Guided customers in selecting and retrieving grocery orders to enhance shopping experience.
- Communicated effectively with team members to coordinate order fulfillment.
- Operated handheld devices for order tracking and status updates.
- Maintained a clean and organized work area for efficient operations.
- Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
- Packed items into carts or bags based on customer orders to ensure accuracy and satisfaction.
- Provided excellent customer service when interacting with shoppers in person or on the phone.
- Stocked shelves with new merchandise during shifts.
- Ensured that all perishable food items such as produce were handled properly.
- Kept work area clean and organized to promote efficient order fulfillment.
- Communicated any discrepancies between customer orders and what was picked up to management.
Front End Associate
Lowes Home Improvment
Parker, CO
10.2022 - 03.2024
- Assisted customers in locating products and providing product information.
- Maintained clean, organized sales floors to enhance customer shopping experience.
- Collaborated with team members to restock shelves and display merchandise effectively.
- Selected and gathered grocery items for customer orders efficiently.
- Communicated with customers to confirm item availability and substitutions.
- Packaged orders securely to ensure safe delivery to customers.
- Demonstrated product features and benefits to educate customers and facilitate informed purchasing decisions.
- Processed cash and credit transactions accurately to ensure smooth and secure customer checkouts.
- Processed customer transactions efficiently using point-of-sale systems.
Sanitation Worker
Flour Fusion
Perris, California
06.2022 - 08.2022
- Maintained cleanliness of work areas and equipment to ensure safe operations.
- Operated sanitation equipment to effectively clean production surfaces and tools.
- Disposed of waste materials according to company standards and local regulations.
- Assisted team members in achieving daily sanitation goals through collaboration.
- Cleaned and sanitized equipment, walls, ceilings and other surfaces.
Education
High School Diploma -
Orange Vista High School
Perris, CA05-2022
Skills
- Order fulfillment
- Inventory management
- Product knowledge
- Product labeling
- Customer assistance
- Speed and efficiency
- Multitasking
- Organization
- Basic math
- Problem solving
- Critical thinking
- Team collaboration
Certification
- Drivers License
Timeline
Front End/Curbside Shopper/Overnight Stocker
Tom Thumb Grocery Store
05.2024 - Current
Front End Associate
Lowes Home Improvment
10.2022 - 03.2024
Sanitation Worker
Flour Fusion
06.2022 - 08.2022
High School Diploma -
Orange Vista High School