Customer-savvy accounting student accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
6
6
years of professional experience
Work History
Baker
Costco
Stockton, CA
07.2019 - 06.2022
Complied with health and safety codes to protect staff and customers.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
Resolved customer concerns with positive approach and constructive strategies.
Guest Service Representative
Nothing Bundt Cakes
Stockton, CA
06.2016 - 05.2019
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Took reservations over phone and through email, recording guest information in computer system and verifying details.
Collaborated with team members to handle guest requirements from check-in through check-out.