Jacob Rodriguez
La Mirada,CA
Summary
Motivated and dedicated college student pursuing a career in the medical field, leveraging hands-on experience in healthcare team collaboration, direct patient care, and critical decision-making. Certified in CPR with a strong bedside manner and exposure to diverse clinical environments. Proven ability in multitasking, time management, and utilizing critical thinking to deliver high-quality patient care. Eager to contribute to a dynamic healthcare team where I can apply my skills in patient management, documentation, and enhancing overall patient satisfaction.
Overview
4
4
years of professional experience
Work History
COPE Health Scholar
COPE Health Scholars Program
12.2023 - Current
- Supported healthcare team members with daily tasks, enabling them to focus on more critical aspects of patient care.
- Gained valuable insight into the workings of various hospital departments through rotational assignments within the program.
- Assisted nursing staff in the delivery of quality care for diverse patient populations, promoting comfort and satisfaction.
- Utilized critical thinking skills when faced with complex situations or challenges within the clinical environment.
- Contributed to effective patient management by accurately documenting vital signs, symptoms, and medication administration.
- Took and recorded patients' vital signs, documenting in medical charts.
- Cleaned and set up rooms in preparation for patient appointments.
- Participated in educational programs and trainings designed to enhance skills, knowledge, and overall competency in the healthcare setting.
Customer Service Associate
J&J Technology
06.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Responded to customer calls and emails to answer questions about products and services.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Education
Bachelor of Science - Biology
University of California, Riverside
Riverside, CA06.2026
High School Diploma -
La Mirada High School
La Mirada, CA06.2022
Skills
- Healthcare Team Collaboration
- Direct Patient Care
- Certified in CPR/AED
- Bedside manner
- Adaptability
- Time management
- Decision-making
- Multitasking
- Critical thinking
Timeline
COPE Health Scholar
COPE Health Scholars Program
12.2023 - Current
Customer Service Associate
J&J Technology
06.2020 - Current
Bachelor of Science - Biology
University of California, Riverside
High School Diploma -
La Mirada High School