Jacob Rodriguez
El Paso,TX
Summary
Dynamic professional with a proven track record at Allstate Insurance Co, adept in legal compliance and claim efficiency improvement. Excelled in high-stress environments, demonstrating exceptional time management and food safety knowledge. Looking to expand my work ethic through available opportunities.
Overview
8
8
years of professional experience
Work History
Inside Adjuster Analyst II
Allstate Insurance Co
P.O. Box 660636 Dallas, TX 75266
06.2023 - Current
- Thoroughly investigate auto claims using legal compliance in order to ensure a proper and just outcome.
- Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
- Assisted clients in understanding their insurance coverage by explaining complex terms and conditions clearly and concisely.
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
Detention Officer
El Paso Sheriff's Office
12501 Montana Ave, El Paso, TX 79938
09.2020 - 06.2024
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
Department Manager
Cinemark Theaters
11855 Gateway Blvd. West, El Paso, TX 79936
04.2016 - 09.2020
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
- Established team priorities, maintained schedules and monitored performance in multiple departments to include: Food and Beverage, Sanitation and Projection Technician.
Education
Bachelor of Arts - Criminal Justice
University of El Paso At Texas
500 W. University Ave., El Paso, TX05.2019
Skills
- Food safety knowledge
- Positive Attitude
- Time Management
- Ability to adapt to stressful environments
Timeline
Inside Adjuster Analyst II
Allstate Insurance Co
06.2023 - Current
Detention Officer
El Paso Sheriff's Office
09.2020 - 06.2024
Department Manager
Cinemark Theaters
04.2016 - 09.2020
Bachelor of Arts - Criminal Justice
University of El Paso At Texas