Jacob Roecker
Lake Arrowhead Resort And Spa
Rimforest,CA
1
Certification
7
years of professional experience
Ambitious worker with extensive security experience at Lake Arrowhead Resort and Spa, looking to expand my job experience. Adept at monitoring environments and enforcing safety protocols. Recognized for exceptional situational awareness and effective communication skills, ensuring guest safety and satisfaction. Proven ability to respond to emergencies and document incidents accurately, contributing to a secure atmosphere.
Work History
Security Guard
2 Years 3 Months- Monitored resort grounds, guest areas, and parking lots to maintain safe, secure environment.
- Controlled access points, verifying identification and restricting unauthorized entry to property.
- Responded promptly to disturbances, alarms, and emergencies following established security procedures.
- Documented incidents, safety concerns, and shift activities in detailed security reports.
- Coordinated with front desk and resort staff to address guest safety issues discreetly.
- Inspected doors, windows, and facilities to identify vulnerabilities and prevent security breaches.
- Assisted guests with directions, lost items, and after-hours requests while maintaining professional presence.
- Enforced resort policies and de-escalated conflicts to support orderly operations.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Security Guard/Delivery Driver
10 Months- Patrolled premises to deter trespassing, theft, and unauthorized access.
- Monitored CCTV and alarm systems for suspicious activity and safety concerns.
- Controlled entry points by verifying credentials and logging visitors accurately.
- Responded to incidents calmly, following emergency procedures and escalation protocols.
- Delivered orders with speed and efficiency.
- Ensured customer satisfaction.
Warehouse Associate
4 Months- Sorted packages by destination using hand scanners and conveyor systems.
- Picked customer orders accurately from inventory locations.
- Packed shipments following quality and safety standards.
- Loaded trailers and pallets for outbound distribution.
Tree Cutter
8 Months- Operated chainsaws and hand tools to cut wood to required specifications
- Pruned branches to improve tree health, structure, and property clearance
- Secured work areas with cones, ropes, and barriers before cutting operations
Education
Bachelor of Arts - History
Associate of Arts - Japanese
Associate of Arts - History
High School Diploma
Skills
Verbal and written communication
Security camera monitoring
Workplace safety
Punctuality
Security protocols
Physical fitness
Reporting skills
First aid certified
Complex Problem-solving
Reliability
Situational awareness
Ability to work well with others.
Quick learner.
Certification
- CPR and AED certified.
Timeline
Security Guard
Lake Arrowhead Resort And Spa
07.2024 - CurrentRead More
Security Guard/Delivery Driver
Goodwins and Sons
06.2022 - 04.2023Read More
Warehouse Associate
Amazon
10.2020 - 02.2021Read More
Tree Cutter
AAA Tree Service
11.2019 - 07.2020Read More
California State University, San Bernardino
Bachelor of Arts from History
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Crafton Hills College
Associate of Arts from Japanese
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Crafton Hills College
Associate of Arts from History
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Rim of The World High School
High School Diploma
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