Jacob Rollo
Windsor,NY
Summary
Enthusiastic worker with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to provide workplace success.
Overview
2
2
years of professional experience
Work History
Cashier/Shelf Stocker
Big M Supermarket
Windsor, NY
06.2022 - 06.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Package Handler
FedEx
Binghamton, NY
07.2023 - Current
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Assisted in training new employees on package handling processes.
- Organized packages according to type, size, destination, and other specifications.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Resolved conveyor system issues by clearing jams and blockages.
Education
High School Diploma -
Windsor Central High School
Windsor, NY06-2023
Skills
- Payment Processing
- ID Verification
- Customer Service
- Inventory Management
- Written and verbal communication
- Time management skills
- Adaptive
Timeline
Package Handler
FedEx
07.2023 - Current
Cashier/Shelf Stocker
Big M Supermarket
06.2022 - 06.2023
High School Diploma -
Windsor Central High School