Jacob Romero
Ontario,CA
Summary
Motivated customer service and sales professional with experience in car wash operations, team leadership, payroll management, inventory control, and membership sales. Proven ability to manage employees, deliver excellent customer service, and exceed sales goals in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Team Member
Go Car Wash
Rialto, CA
12.2025 - Current
- Deliver exceptional customer service in a high-volume environment.
- Process membership sales and promote service packages.
- Safely handle cleaning chemicals and maintain equipment.
- Track inventory levels and restock supplies as needed.
- Assist with daily opening and closing procedures.
General Manager
Spotless Express Car Wash
Jurupa Valley, CA
05.2025 - 01.2026
- Managed payroll and scheduling for a team of 2–4 employees.
- Oversaw daily operations to ensure efficiency and customer satisfaction.
- Trained and supervised staff members.
- Increased membership sales through customer engagement and promotions.
- Maintained inventory and operational supplies.
Team Member
Happy Bubbles Express Car Wash
Ontario, CA
12.2024 - 12.2025
- Operated DRB point-of-sale and membership systems.
- Performed vehicle preparation and hand washing services.
- Consistently achieved 4–10 membership sales per day.
- Assisted customers with questions and service recommendations.
Store Associate
Party City
Upland, CA
08.2024 - 02.2025
- Assisted customers with product selection and purchases.
- Stocked merchandise and maintained store organization.
- Processed shipments and prepared products for sale.
- Assisted in daily store operations during closing hours.
Education
Graduated -
Charter Oak Highschool
Covina, CA05-2024
Skills
- Customer Service
- Sales & Membership Sales
- Team Leadership
- Employee Scheduling
- Payroll Processing
- Inventory Management
- Cash Handling
- DRB System Operation
- Chemical Handling and Safety
- Problem Solving
Timeline
Team Member
Go Car Wash
12.2025 - Current
General Manager
Spotless Express Car Wash
05.2025 - 01.2026
Team Member
Happy Bubbles Express Car Wash
12.2024 - 12.2025
Store Associate
Party City
08.2024 - 02.2025
Graduated -
Charter Oak Highschool