Jacob Sawyer
Norfolk,VA
Summary
Skilled Bar Manager with strong track record in restaurant operations. Resourceful and hardworking with excellent attention to detail and strong leadership skills. Known for high productivity and efficient task completion. Skilled in inventory management, customer service, and staff training. Excel in leadership, communication, and problem-solving
Overview
7
7
years of professional experience
Work History
Bar Manager
Orapax
Norfolk, VA
08.2024 - 05.2025
- Inspected dining and serving areas for cleanliness and proper setup.
- Monitored patron alcohol consumption to encourage safety.
- Created signature beverages to increase revenue and patron loyalty.
- Made FOH and BOH schedule
- Monitored stock levels in order to maintain optimal inventory levels while minimizing excess inventory costs.
- Ordered supplies and managed inventory.
- Tracked inventory levels for all products.
- Documented new inventory stock.
Server Manager
Reginellas
Virginia Beach, VA
11.2022 - 08.2024
- Coordinated with vendors to resolve hardware and software issues promptly.
- Led server consolidation efforts to reduce operational costs and improve efficiency.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained thorough knowledge of menu to describe dining options.
- Managed tables throughout dining room to execute service at highest level.
- Leveraged proper serving etiquette to promote inviting dining atmosphere.
- Trained and acclimated new servers to restaurant's culture and operations.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Inspected dining and serving areas for cleanliness and proper setup.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Delegated work to staff, setting priorities and goals.
Server
Smokey Bones Bar & Fire Grill
Virginia Beach, Virginia
12.2020 - 11.2021
- Assisted in training new servers.
- Filled condiments and napkin containers during slack periods.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
HVAC-R Service Technician
Warwick Mechanical Group
Newport News, Virginia
01.2018 - 12.2020
- Installed and maintained residential and commercial HVAC systems to ensure optimal operation and energy efficiency.
- Provided technical support and guidance to clients on the operation and maintenance of their HVAC systems.
- Utilized HVAC diagnostic software and tools to accurately identify and resolve system issues.
- Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
- Conducted air quality tests and recommended solutions for improving indoor air quality in residential and commercial settings.
- Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
- Tested pipe, tubing joints, and connections for leaks.
- Responded quickly to emergency calls from customers whose HVAC-R equipment had broken down unexpectedly.
- Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
Education
High School Diploma -
Frank W. Cox High School
Virginia Beach, VA06-2016
Skills
- Inventory management
- Menu development
- Staff scheduling
- Customer service
- Point of sale systems
- Vendor management
- Team building
- Cash handling
- Bar staff supervision
- FOH operations oversight
- Staff training
- POS system proficiency
References
References available upon request.
Timeline
Bar Manager
Orapax
08.2024 - 05.2025
Server Manager
Reginellas
11.2022 - 08.2024
Server
Smokey Bones Bar & Fire Grill
12.2020 - 11.2021
HVAC-R Service Technician
Warwick Mechanical Group
01.2018 - 12.2020
High School Diploma -
Frank W. Cox High School