Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Jacob Schmidt

Boone

Summary

Senior Account Executive with extensive experience at Tlx Logistics, specializing in vendor negotiation and client account management. Proficient in data analysis, driving process improvements that enhance customer satisfaction and increase sales. Recognized for cultivating strong relationships and delivering strategic solutions tailored to client needs.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sr Accout Executive

Tlx Logistics
Atlanta
06.2024 - Current
  • Developed and executed strategic marketing plans to increase product sales.
  • Gathered feedback from customers about their experiences with the company's products or services.
  • Established long-term partnerships with vendors by negotiating favorable terms.
  • Managed day-to-day client accounts, ensuring high levels of customer satisfaction.
  • Identified new business opportunities through market research and analysis.
  • Ensured compliance with relevant regulations throughout all aspects of operations.
  • Prepared presentations for clients regarding new products or services offered.
  • Tracked sales data in order to identify areas of improvement or success.
  • Analyzed industry trends and monitored competitors' activities to identify opportunities for growth.

Senior Broker/Account Manager

Allen Lund Company
La Canada
08.2016 - 05.2024
  • Analyzed customer data to identify trends, enhancing forecasting accuracy.
  • Collaborated with customers to establish standards for produce and protein shipments, maximizing shelf life.
  • Utilized Freight Vine, DAT, and other tools to provide accurate freight rate quotes.
  • Negotiated with insurance companies on behalf of customers to resolve freight claims.
  • Revamped client onboarding process, increasing user-friendliness and repeat RFP volume.
  • Acted as primary contact for both internal and external customers.
  • Partnered with shippers and customers to develop custom packaging solutions ensuring product quality.
  • Demonstrated extensive knowledge of various Transportation Management Systems (TMS).
  • Coached junior brokers on proper procedures for handling transactions and interacting with customers.
  • Identified new sources of capital through strategic networking activities.
  • Developed and maintained relationships with clients to ensure a high level of customer satisfaction.

Shipment Coordinator

YRC
DesMoines
08.2012 - 08.2016
  • Delivered global shipping solutions to enhance customer satisfaction.
  • Negotiated tariff pricing on customer contracts to maximize profitability.
  • Collaborated with customer service team to establish protocols for resolving recurrent issues.
  • Resolved discrepancies between purchase orders and actual shipments received from suppliers.
  • Provided feedback on process improvements that could improve efficiency in the shipping department.
  • Organized and maintained shipment records, including bills of lading, invoices, and other documents.
  • Analyzed data from various sources to identify potential areas for improvement in the shipment process.
  • Ensured accurate completion of required paperwork associated with export and import shipments.

Education

Bachelor of Science - Supply Chain Management and Operations

Iowa State University
Ames, IA
05.2012

Associate of Science -

DMACC
Boone
04-2010

Skills

  • Self-motivation
  • Vendor negotiation
  • Client account management
  • Sales data analysis
  • Transportation management
  • Customer relationship management
  • Process improvement
  • Data analysis
  • Team collaboration
  • Relationship building
  • TMS expertise
  • Effective communication
  • Customer service excellence

References

  • Anthony Moyer, Machining Team Coordinator, Danfoss, 515-230-5051, Amoyer@danfoss.com
  • Kyle Johnson, Detective, Windsor Heights Police Department, 515-230-4210, Kjohnson@windsorheights.org
  • Chris Ellis, Account Manager, Allen Lund Company, 308-672-5730, Chris.Ellis@allenlund.com
  • Justyn Coughennower, Broker, Allen Lund Company, 515-418-3850, Justyncoughennower@allenlund.com

Certification

  • Certified Truck Broker
  • NASTIC

Timeline

Sr Accout Executive

Tlx Logistics
06.2024 - Current

Senior Broker/Account Manager

Allen Lund Company
08.2016 - 05.2024

Shipment Coordinator

YRC
08.2012 - 08.2016

Bachelor of Science - Supply Chain Management and Operations

Iowa State University

Associate of Science -

DMACC