Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas.
Reputation for staying calm and poised even in stressful circumstances.
Offering exemplary interpersonal and communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Dedicated Lawn and Snow professional with history of meeting company goals utilizing consistent and organized practices.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced Manager/Crew Lead with over 7 years of experience in Lawn, Snow Removal, and Landscape.
Excellent reputation for resolving problems and improving customer satisfaction.
Hardworking and passionate job seeker with strong organizational skills.
Overview
8
8
years of professional experience
Work History
Delivery Associate
Devil Dog Delivery LLC (Amazon Associate)
09.2024 - 03.2025
Time management: Ability to prioritize tasks efficiently to meet delivery deadlines
Attention to detail: Ensuring accuracy in package handling and documentation
Teamwork: Collaborating effectively with coworkers to achieve common goals
Problem-solving: Dealing with unexpected issues that may arise during deliveries
Customer service: Providing friendly and helpful assistance to customers when needed
Communication: Clearly conveying information to supervisors, team members, and customers
Adaptability: Being flexible in handling changes in delivery schedules or procedures
Physical fitness: Capable of performing tasks that may involve lifting and moving packages
Safety awareness: Following proper protocols to ensure a safe work environment
Technology proficiency: Familiarity with delivery tracking systems or handheld devices used for scanning packages.
Manager/Crew Lead
Simply Snow & Lawn LLC
06.2017 - 06.2024
Settled crew member disputes by addressing problems quickly and providing successful mediation
Trained employees in time management and proper ways to complete job duties
Pitched in to help on short-staffed job sites and to meet looming project deadlines
Pitched in to help with various job tasks, fill in for sick employees and complete projects
Communicated effectively with upper management, team members and customers to keep everyone informed
Instructed crew members in safe work practices and methods to reduce work-related injuries
Monitored team members to verify work quality and address concerns
Mitigated onsite issues by patiently listening to employee complaints and finding appropriate methods for resolution
Improved operations through consistent hard work and dedication
Monitored operating machinery (zero turn mowers, trucks, trailers, and small machines such as snowblowers, stihl equipment) to assess progress, adjust settings and maintain production speeds.
Education
High School Diploma - General
Verona Area High School
06.2016
Skills
Job site evaluation
Task Prioritization
Proficient in operation and maintenance of zero turn mowers, landscape equipment, snow removal equipment
Issue troubleshooting
Crew oversight
Verbal and written communication
Machinery repairs
Job assignments
Decision-Making
Flexible and Adaptable
Self-Motivated
Teamwork and Collaboration
Critical Thinking
Multitasking Abilities
Additional Information
Ability to be flexible and adjust to situations for advancement of the team in a constantly fluctuating employee base. For example, over the final 3 years with Simply Snow & Lawn LLC, transitioned to managing a solely Spanish speaking team of 6-8 employees.
Hobbies and Interests
Connecting with clients
Working as a team
Working individually
Learning new skills
Timeline
Delivery Associate
Devil Dog Delivery LLC (Amazon Associate)
09.2024 - 03.2025
Manager/Crew Lead
Simply Snow & Lawn LLC
06.2017 - 06.2024
High School Diploma - General
Verona Area High School
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