Jacob Sciortino

Nearly 2 years of retail experience as a CSR and CSR II

Proficient at operating LEEP, Orchid, Microsoft Word, and Microsoft Excel

Manged High customer volumes

Experienced in all aspects of firearm sales such as product and inventory knowledge, completing/reviewing 4473 forms, and identifying which product the best fit for the customer regardless of personal bias

Answered customer telephone calls and offered informative answers to customer questions

Gained extensive knowledge of ATF compliance policies, store policies, as well as Federal and State Law pertaining to firearms

Trained multiple new CSR's on all necessary responsibilities pertaining to a firearm sale

Also trained multiple CSR's on how to input and review 4473 forms

Upheld store standards by voluntarily cleaning and maintaining multiple areas of the store such as the gun displays and counter, bathrooms, aisles, and receiving area

Primarily responsible for restocking and maintaining organization of the ammo aisles as well as backstock

Worked in the installation and repair of residential wiring, receptacles, lights, panels, and power meters

Installed and removed temporary power poles

Planned layout of electrical wiring and equipment

Inspected and Identified electrical malfunctions and safety hazards

Preformed warranty repairs

Used and mainained a variety of testing equipment, power tools, and hand tools