Obtained Series 66 FINRA license to provide investment advice.
Assisted clients with setting up accounts, executing trades, and managing portfolios.
Maintained accurate client records using CRM software and financial management tools.
Assisted in preparing financial reports and analysis for client meetings.
Stock Plan Associate
Fidelity Investments
Jacksonville, FL
02.2024 - 11.2025
Assisted clients in understanding financial products and services tailored to their needs.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Contributed to team meetings by sharing insights on industry best practices and emerging trends.
Obtained SIE, Series 7, and Series 63 FINRA licenses.
Logistics Operations/Sales Associate
Magellan Transport Logistics
Jacksonville, FL
08.2022 - 01.2023
Organized and managed complex logistics operations, coordinating multiple simultaneous shipments across various transport modes to meet delivery deadlines.
Streamlined logistics operations, enhancing delivery times and improving overall service reliability.
Coordinated logistics operations across departments to ensure timely delivery of products and reduce delays or lost shipments.
Relations Specialists
Commercial Investment Trust (CIT) Bank
Jacksonville, FL
08.2021 - 02.2022
Collected payments and updated accounts while addressing customer inquiries and requests, enhancing overall satisfaction.
Notified customers of payment obligations through calls and emails, ensuring timely payments.
Posted payments and adjusted balances, maintaining accurate account records.
Assistant Manager - Beach Rental Department
Ponte Vedra Inn & Club
Ponte Vedra Beach, FL
03.2019 - 07.2021
Supervised daily operations, coordinating shift schedules and task assignments.
Trained staff to enhance service quality and streamline operations.
Set up beach rental equipment, ensuring readiness for guest use and member access.
Staff Associate
Quinn Shalz Family Funeral Home
Jacksonville Beach, FL
12.2015 - 10.2018
Coordinated funeral service arrangements with the funeral director to ensure seamless services.
Welcomed guests and provided assistance to enhance their experience.
Transported flowers, food, and displays for services to support event execution.