Jacob Shapiro
Coeur D'Alene,ID
Summary
Self-motivated professional prepared for top-tier performance in a fine dining setting at Beverly's. Skilled in delivering exceptional customer service with strong emphasis on teamwork and adaptability. Known for reliability, attention to detail, ability to learn quickly, and passion for creating memorable experiences. Proficient in high-pressure, fast-paced environments, showcasing excellent communication, problem-solving, and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Owner/Operator
Home Comfort Solutions LLC
03.2020 - 07.2024
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Achieved highest customer rating in industry statewide.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Freelance Photographer
Shapiro Photography LLC
08.2019 - 07.2020
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Planned and prepared for on-location and studio shoots.
Business Manager, Co-Owner
Ketron Roofing LLC
04.2018 - 08.2019
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Education
Bachelor of Science - Biology
University of Richmond, School of Arts And Sciences
Richmond, VA05.2016
Skills
- Exceptional customer service
- Attention to detail and consistency
- Strong work ethic
- High energy and stamina
- Proven self-starter
- Cash handling proficiency
- Communication skills
- Excellent memory retention
- Sales expertise
- Professional appearance
- POS system operations
- Team player
Timeline
Owner/Operator
Home Comfort Solutions LLC
03.2020 - 07.2024
Freelance Photographer
Shapiro Photography LLC
08.2019 - 07.2020
Business Manager, Co-Owner
Ketron Roofing LLC
04.2018 - 08.2019
Bachelor of Science - Biology
University of Richmond, School of Arts And Sciences
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