Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Bartender

Jacob Silverman

Coventry,USA

Summary

Reliable and hardworking bartender who knows how to adapt to any given service situation. Communicates with guests and makes personal connections when slow, and provides fast, warm service when busy. Thrives on fast-paced environment and quick table turning. Experienced in multi-tasking up to twenty bar seats, seven to fourteen table sections, and full dining service bar, all without a barback. Cordial and personable nature makes for a returning customer base of regulars in both a youthful and family-like atmosphere.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender Supervisor

Paddy's Beach Club
05.2024 - Current
  • Voted a top 10 beach bar in America for eight consecutive years.
  • Worked high-capacity, quick-speed events, such as concerts and live music, often selling more than 700 tickets.
  • Bartended weddings, birthday parties, networking events, and many other intimate and business-like events through Paddy's sister company, Watch Hill Catering.
  • Trained new bartenders on drink recipes, customer service qualities, and cleanliness standards.
  • Maintained shift-lead responsibilities, such as managing the tip pool, making and performing business-dependent cuts, and assigning bartenders' stations based on strengths.
  • Strengthened ability to provide fast, methodical service, often making multiple drinks a minute, and pouring multiple bottles at a time.
  • Completed and passed free-pour tests, proving to have the faculty to execute properly measured pours, no matter the speed of service.
  • Promoted to supervisor and shift lead after just one season, exhibiting the skillfulness to learn quickly and make for a smoother, more enjoyable environment for co-workers.
  • Resolved customer complaints and payment disputes to ensure that all guests leave with a positive experience.
  • Oversaw and accomplished daily opening and closing procedures, including building and verifying cash registers and banks, preparing deposits, and ensuring that the restaurant has change available on site.

Bartender

Union & Main
01.2024 - Current
  • Widened cocktail knowledge and experience by making classic, elaborate, hand-crafted cocktails.
  • Provided drink suggestions to customers based on their preferences.
  • Offered utility and versatility for the company by working shifts in a part-time capacity throughout the state of Rhode Island at all of their locations. (Back 40 [North Kingstown], Lake Taco [Coventry], Black Oak [Coventry]).
  • Memorized a 20+ item drink list: dinner, brunch, dessert, and shareable cocktails.
  • Created daily promo drink specials and helped create drinks for seasonal menu flips.
  • Handled nightly closing duties, such as cash drawer deposits, cash and credit card tip payouts, and security responsibilities (lock up).
  • Completed daily and nightly sidework tasks, such as restocking supplies, rotating back stock, hand-preparing fruit and other cocktail garnishes, house-made sangria, bloody mary mix, and simple syrups.
  • Maintained cleanliness and health standards behind the bar, ensuring a clean and enjoyable environment for guests.
  • Developed hospitable, friendly relationships with customers to increase their return rate. This includes building individual connections, as well as remembering their preferred food and beverage items.

Bartender

Applebee's Grill + Bar
11.2019 - 02.2024
  • Certified trainer at all FOH positions (bartender, server, takeout, host).
  • Displayed an ambitious work ethic by moving up in the company from a part-time takeout employee to a full-time bartender.
  • Prepared cocktails from bar recipes, and served wine, draft, and bottled beer.
  • Provided guests with warm service through friendly & personal connections.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Completed regular bar inventories and daily requisition sheets.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Developed and maintained the multitasking skills that are critical to being a successful and efficient bartender.

Server

Blu On The Water
04.2022 - 08.2022
  • Provided excellent service to ensure guest satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Performed opening and closing duties such as setting up the dining area and restocking supplies.
  • Communicated effectively with kitchen and bar staff regarding customer allergies or special requests.
  • Engaged in daily shift meetings regarding new menu items, price changes, and targeted customer outlook.

Takeout Shift Leader

Westcott House Of Coventry
10.2017 - 11.2019
  • Organized and delegated daily shift tasks for takeout staff.
  • Provided quick, friendly, and efficient service through phone and over-the-counter orders.
  • Directed delivery routes & assigned orders to drivers.
  • Maintained and deposited cash drawer for management on a nightly basis.
  • Handled & resolved customer complaints.
  • Assisted BOH staff - prep cook duties, nightly portioning, dishwashing.
  • Stocked ice bins and coolers for bartenders as needed throughout the shift.

Education

Associate of Arts - Communications

Community College of Rhode Island
Warwick, RI
12.2021

High School Diploma - undefined

Coventry High School
Coventry, RI
06.2019

Skills

  • Food & Drink Menu Memorization
  • Balanced Multi-Tasker
  • Friendly & Personal Guest Connections
  • Anticipating Customer Needs
  • Full Service Bar
  • Safe Serving Knowledge
  • Warm & Passionate Service
  • Quick Beverage Preparation
  • Food Running & Service
  • New Hire Training

Certification

Tip and beverage safe certified in the State of Rhode Island through 2026.

Interests

-Avid, lifelong Boston sports fan with years of knowledge Baseball player for over 12 years

-Frequent traveler who loves visiting new places

-Avid golf fan, on a spring, summer, or fall day, you can probably find me at the range or on the course

-Always surrounded by family - I have six brothers and five sides to my family!

Timeline

Bartender Supervisor

Paddy's Beach Club
05.2024 - Current

Bartender

Union & Main
01.2024 - Current

Server

Blu On The Water
04.2022 - 08.2022

Bartender

Applebee's Grill + Bar
11.2019 - 02.2024

Takeout Shift Leader

Westcott House Of Coventry
10.2017 - 11.2019

High School Diploma - undefined

Coventry High School

Associate of Arts - Communications

Community College of Rhode Island

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Jacob Silverman