Jacob Simmons
Cornelia,GA
Summary
Leverages consultative sales techniques to understand customer needs and match with optimal solutions. Advanced understanding of successful sales strategies. Learns new products and services quickly to maximize contributions. Results-driven, resilient and proactive. Accomplished candidate experienced in contract negotiation and delivering excellent customer solutions. Knowledgeable in latest regulations and standards to support operations. Experienced in developing strategies to help clients reach goals and provide cost savings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Direct Specialist
Kinetic By Windstream
2023.04 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Enhanced sales performance by implementing effective door-to-door selling techniques and strategies.
- Exceeded sales targets with a proactive approach to identifying customer needs and offering tailored solutions.
- Enhanced client relationships with efficient negotiation strategies that focused on mutually beneficial solutions.
Affiliate Marketer
Self Employed Web
2022.03 - 2023.04
- Developed advertisements with impactful messages to stimulate engagement and reach target audiences.
- Strengthened marketing programs to capture new business and take advantage of changing trends in client markets.
- Coordinated with social media, public relations and other teams to execute product introductions.
- Analyzed demographic data to determine optimal targets, messaging and tactics for persuasion.
- Increased affiliate revenue by developing and implementing strategic marketing plans tailored to specific products and audiences.
Water Distribution Operator
White County Water
2021.10 - 2023.04
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Carried out day-day-day duties accurately and efficiently.
- Recorded operational data, personnel attendance or meter and gauge readings on specified forms.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Server
Mondays Pub
2020.05 - 2023.01
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Water Treatment Plant Operator
Ciy Of Gainesville
2017.12 - 2021.07
- Followed applicable regulations, including EPA and OSHA, to maintain the safety of the water and all personnel
- Collected samples to assess water quality, including tests for pH, hardness and sediment levels
- Used forklifts, pumping equipment and air compressors frequently
- Measured out chemicals like chlorine dioxide and chlorine for use in disinfecting water
- Maintained appropriate levels using the SCADA system
- Maintained clean and organized work areas
Water Treatment Plant Operator
White County Water Authority
2016.06 - 2017.12
- Changed equipment over to new product
- Monitored tank levels of the system
- Occasionally worked with the distribution crew
- Monitored and adjusted production processes or equipment for quality and productivity improvement
- Maintained chemical pumps, maintained service pumps
- Grounds keeping
- Read and interpreted standard operating procedures to complete work in an accurate and efficient manner
Water Treatment Plant Operator
City Of Baldwin
2015.01 - 2016.06
- Trained to become a water treatment operator
- Filled Chemicals
- MOR
- Troubleshot and repaired machines to increase productivity and decrease spending
- Maintained appropriate levels using the SCADA system
Education
Habersham Central High School
Mount Airy, GASkills
- Motivated self-starter
- Class 2 Water Treatment Operator
- Computer Skills
- Mathematical reasoning aptitude
- Customer Service
- Customer Relationship Management
- Good Communication Skills
- Problem Resolution
- Sales and Upselling
- Administrative and Office Support
- Targeted Marketing Campaigns
- Sales Expertise
- Marketing Campaign Strategy
- Report Writing
- Water Quality Testing
- Sales Transactions
- Community Relations
- Laboratory Instrumentation
- Goal Setting
- Collaborative Approach
- Active Learning
- Analytical Skills
Certification
Class 2 Water Treatment #W2-015200
Additional Information
Attended multiple marketing online sessions and classes.
Ability to hold multiple jobs and perform to the highest standard of professionalism.
Timeline
Customer Direct Specialist
Kinetic By Windstream
2023.04 - Current
Affiliate Marketer
Self Employed Web
2022.03 - 2023.04
Water Distribution Operator
White County Water
2021.10 - 2023.04
Server
Mondays Pub
2020.05 - 2023.01
Water Treatment Plant Operator
Ciy Of Gainesville
2017.12 - 2021.07
Water Treatment Plant Operator
White County Water Authority
2016.06 - 2017.12
Water Treatment Plant Operator
City Of Baldwin
2015.01 - 2016.06
Habersham Central High School
Class 2 Water Treatment #W2-015200
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