Jacob Smith
West Des Moines
Summary
Hardworking employee looking to build and grow skills in the customer service industry. Comfortable in all kinds of situations, working with team members, and addressing questions or concerns from customers. Willing and eager to learn anything that is offered to be taught.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Automotive Technician
Christian Brothers Automotive
09.2023 - 03.2026
- Built skills working in a team, operating in multiple different roles and communicating job status to expedite work order completion times.
- Gained experience learning about a variety of complex automotive systems and the ways that they function.
- Obtained comfortability with asking questions in order to tackle foreign to me diagnostic tasks, and to understand why certain operations are done in the way they are.
Lubricant technician
Valvoline Express care
12.2022 - 09.2023
- Learned the basic fundamentals of car operation and how to perform simple services on them, in a team / role based environment where there was little deviation.
- Operated in a customer facing role, performing maintenance sales and calculating the bill for customers.
Education
High School -
Ozark High School
Ozark, MO05-2023
Japanese language skills
EF International Language School
Tokyo, Japan10-2022
Skills
- Strong work ethic
- Attention to detail
- Problem-solving
- Time management
- Cleaning and organization
- Customer service
- Professional attitude
- Active listener
- Food safety knowledge
- Team coordination
Certification
Japanese N1 language certification.
Languages
Japanese
Limited Working
Additional skills
Skilled at working with hands or other fine detail tasks.
Adept at learning new computer systems and operating them efficiently and effectively.
Timeline
Automotive Technician
Christian Brothers Automotive
09.2023 - 03.2026
Lubricant technician
Valvoline Express care
12.2022 - 09.2023
Japanese language skills
EF International Language School
High School -
Ozark High School