Jacob Smithson
Bloomington,IL
Summary
Expert Field Technician with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing and fixing diverse problems. Adapts easily to challenges of each work assignment.
Overview
2
2
years of professional experience
Work History
Field Service Technician
Sleep Number Corporation
Bloomington, Illinois
01.2023 - Current
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Drove and maintained company vehicle, keeping in peak condition.
- Explained and demonstrated equipment operations to customer.
- Observed field safety protocols to prevent injuries and accidents.
Fitness Attendant
YMCA of Bloomington
Bloomington, Illinois
08.2022 - 01.2023
- Greeted members and guests upon arrival to the fitness center.
- Provided assistance with equipment usage and operation.
- Performed daily maintenance of equipment, including lubrication and cleaning.
- Monitored and enforced gym policies, such as age restrictions and proper attire.
- Developed relationships with members by offering encouragement and motivation during their workouts.
Amazon Delivery Associate
Amazon
Ankeny, IA
09.2021 - 05.2022
- Loaded delivery truck with company products according to the daily route plan.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Followed all applicable traffic laws and regulations while driving company vehicle.
- Provided friendly customer service when interacting with clients during deliveries.
- Ensured proper care in the handling of packages to avoid damage during transit.
Education
Associate of Arts - Liberal Arts And General Studies
Des Moines Area Community College
Ankeny, IA05-2022
Skills
- Customer Service
- Technical Troubleshooting
- Courteous and Professional
- Device Installation
Affiliations
- I serve in multiple areas within our local church including setup team, greeting team, as well as the kids ministry.
- I donate plasma in my free time in which the plasma is used to help people with rare diseases or conditions.
References
References available upon request.
Timeline
Field Service Technician
Sleep Number Corporation
01.2023 - Current
Fitness Attendant
YMCA of Bloomington
08.2022 - 01.2023
Amazon Delivery Associate
Amazon
09.2021 - 05.2022
Associate of Arts - Liberal Arts And General Studies
Des Moines Area Community College