Jacob Somers
Murfreesboro,TN
Summary
Motivated goal driven employee with attentive eyes learns quickly in fast-paced, high-volume environments. Experienced in leading by example, goal based production, and strong communication skills. Consistently adheres to safety standards. Maintains open availability and flexibility to work long shifts.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Automotive Service Advisor
Beaman Chrysler Dodge Jeep Ram
03.2024 - 09.2024
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
- Resolved customer complaints with empathy and professionalism, ensuring repeat business and positive word-of-mouth referrals.
- Increased sales of parts and accessories through thorough knowledge of available products and persuasive upselling techniques.
- Managed warranty claims paperwork accurately to secure timely reimbursement from manufacturers while adhering to strict deadlines imposed by vendors or suppliers.
CNC Machine Operator/CNC Programmer
LuxView Systems
06.2023 - Current
- Machined parts at scales ranging from 430 millimeters to 7 meters.
- Developed custom tool paths for complex parts, significantly reducing production time while improving or maintaining precision requirements.
- Reviewed and interpreted schematics, blueprints, and work instructions to determine product specifications and machine requirements, while Checking programs for errors and collisions by running simulations and tests
- Streamlined workflow with effective management of multiple CNC machines simultaneously.
Heavy Equipment Operator/Crew Leader
Jarrett Builders Inc
06.2020 - 01.2023
- Working along superindendants and city/county inspectors reviewing site plans and layouts.
- Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators safely while working vigilantly and carefully around existing utilities.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- electronically logging crew members time along with job and equipment hours and going over the daily "toolbox talk"
- Leading and instructing our crew on proper pipe and gasket fitment, correct fittings for various pipe, tie in's, structure setting, meter/backflow installation and adhering to city/county codes.
Gypecrete Placer/Concrete Line Pump Operator
Advanced Concrete Systems
05.2018 - 06.2019
- Communicating with drivers on proper mix and slump for a smooth pour.
- thoroughly cleaned pumps and truck preventing any build up and maintaining a clean representation of the company on site and on the road across the south east united states.
- maintained a timely work schedule planning routes to sites, accounting for set up, tear down and traffic.
Education
High School Diploma -
Independent Home Study
Murfreesboro, TN05.2017
Skills
- Quality Inspection
- Malfunction Troubleshooting
- Blueprints Interpretation
- Product Testing
- Effective time Management
- Client/customer Relations
- Leadership
- Competitive
- Communication
- Problem Solving
- Very Proficient with Computers, Software and Daily reporting
Accomplishments
Youngest crew lead/operator at Jarrett Builders during my employment.
"Employee of the month" my first month of employment at LuxView.
Additional Information
Family man, father of 2.
Maintains a Very active and healthy lifestyle.
Always striving to learn more and improve from the day before!
Gap in employment from jan-jun 2023 was due to a work related Struck by injury.After recovery i did not wish to return to work at a company that did not make safety a priority.(company is unnamed)
Certification
Valid Drivers license
Forklift certification
Work References
Can be given upon request
Timeline
Automotive Service Advisor
Beaman Chrysler Dodge Jeep Ram
03.2024 - 09.2024
CNC Machine Operator/CNC Programmer
LuxView Systems
06.2023 - Current
Heavy Equipment Operator/Crew Leader
Jarrett Builders Inc
06.2020 - 01.2023
Gypecrete Placer/Concrete Line Pump Operator
Advanced Concrete Systems
05.2018 - 06.2019
High School Diploma -
Independent Home Study
Valid Drivers license
Forklift certification
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