Jacob Sosi
West Jordan,UT
Summary
To obtain a challenging position in an organization that will benefit from five years of sales support, account management and negotiation experience that will develop and harness new skills to help further corporate goals. Successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
5
5
years of professional experience
Work History
Inside Sales Account Setter
Ion Solar
12.2022 - Current
- Communicated any issues or changes to a project or system to the sales representative
- Processed financial changes and retrieved new contract documents to adjust contract pricing
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Coordinated scheduling of contracted work between customers and contractors
- Assisted sales representatives in modifying the system once a contract was signed
- Worked with lenders to coordinate changes in the loan term or price.
Missionary
Church of Jesus Christ of Latter Day Saints
10.2020 - 10.2022
- Trained, managed and served as a mentor to newer missionaries entering the area
- Provided solutions between disputes between missionaries
- Made street contacts and knocked on doors to find people to teach
- Created daily schedules and set daily goals with companion
- Managed service projects to assist citizens in the community
- Learned to be self-sufficient and self-motivated to accomplish goals thru adversity
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
Assistant
Braemar Construction
04.2020 - 10.2020
- CEO
- Led and directed people, equipment and resources
- Engaged in open communication with owner and workers to report any issues
- Organized and coordinated daily activities of all crew members, sub contractors and equipment
- Ensured project timeliness and ensured that the budget was not exceeded
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Greeted guests in with friendliness and professionalism.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Attended to office operations and required paperwork.
- Managed and completed paperwork and overall office administration operations.
Sales Representative and Field Technician
Utah Koi
01.2020 - 04.2020
- Assisted customers by informing them of options and upselling selections
- Completed pond services from pond construction to pond maintenance and cleanings
- Installed pond pumps and filters and manually tested water quality
- Completed plant division, pruning and cared for fish.
- Kept detailed records of field measurements and data.
- Utilized safety practices with no complaints or accidents.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Sales Associate
Foot Locker
08.2018 - 02.2019
- Knowledgeable in all products offered and worked with co-workers to provide excellent service
- Delivered sales, outstanding customer experiences and exceeded operational expectations
- Assisted customers by asking open ended questions to assess needs and provide best product
- Managed special projects as necessary
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
Education
High School Diploma -
West Jordan High School
West Jordan, UT2019
Skills
- Strong verbal and written communication skills
- Detail oriented solutions seeker
- Possess strong organization and analytical skills
- Self – starter with keen ability to organize tasks in order of importance
- Positive attitude, friendly and team player
- Fast learner always looking to wear multiple hats in professional organizations
- Overcoming Objections
- Customer Relationship Management
- Goals and Performance
- B2B Sales
Timeline
Inside Sales Account Setter
Ion Solar
12.2022 - Current
Missionary
Church of Jesus Christ of Latter Day Saints
10.2020 - 10.2022
Assistant
Braemar Construction
04.2020 - 10.2020
Sales Representative and Field Technician
Utah Koi
01.2020 - 04.2020
Sales Associate
Foot Locker
08.2018 - 02.2019
High School Diploma -
West Jordan High School
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