Jacob Steele
Goshen
Summary
Advanced Field Service Technician at Wheeler Machinery, recognized for exceptional problem-solving and customer service skills. Proactively reduced downtime through effective troubleshooting and repairs of hydraulic, mechanical, and electrical systems. Cultivated strong customer trust by clearly communicating technical solutions, ensuring operational efficiency in diverse conditions. CDL certified and committed to teamwork.
Overview
6
6
years of professional experience
Work History
Advanced Field Service Technician
Wheeler Machinery
06.2019 - Current
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Achieved high level of customer trust, consistently providing clear explanations of technical issues and steps taken to resolve them.
- Worked with diverse types of weather and ground conditions.
Education
High School Diploma -
Tintic High School
Eureka UT05-2019
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Customer service
- Teamwork and coordination
- CDL
Timeline
Advanced Field Service Technician
Wheeler Machinery
06.2019 - Current
High School Diploma -
Tintic High School
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